The staff and their wonderful hospitality were the absolute highlight of our visit. Every interaction, from the front desk to the housekeeping team, was marked by genuine warmth and professionalism. The team went out of their way to ensure we had everything we needed, making us feel genuinely valued. The service overall was prompt, efficient, and seamless—a true reflection of a well-run establishment. The ambience of the hotel is fantastic. The common areas and our room were beautifully maintained, creating a peaceful and sophisticated environment that made it easy to relax. Finally, the dining experience was a major plus. The restaurant food was good, with a variety of delicious, well-prepared options for every meal.

There was a persistent and very unpleasant damp smell or musty odor in the room. This made the room feel stuffy and unwelcoming, and it was difficult to air out. The toilet was only 'okay' or just passable. It felt outdated and was not as pristine as one would hope, adding to the general sense that the room needed a thorough refresh and maintenance. I hope the hotel management takes this feedback constructively, as addressing the room cleanliness and odor issues is crucial for future guests to have a consistently positive stay.

We liked the staff and exceptional service they provided.I would like to mention names of Prathmesh of Blue tokas,and Santosh and Shradha at reception who provide excellent service with nice behaviour. Only thing which we bothered us : 1)Darban at the gate missing who gives good vibes while entering and exit both 2)Security in the hotel 3)AC in the reception area as they always kee gate open.Lobby gate is always open -No ac there.But at least you can provide AC in the reception area by keeping the reception gate closed. When you enter 4 or 5 star hotel,it should good vibes by Darban at the the gate ,comforts of AC. IF you improve hotel can be upgraded. Regards

NO AC in the lobby and reception area ,no one sit and relax for few minutes Moon tree cafe is always hot but service and food is really good. No Wifi was provided

This was my first time at this hotel and I was absolutely blown away with the exceptional service me and my Mum received at this hotel. We were welcomed with a Kokum drink followed by a warm welcome by the reception desk. The room was exceptionally clean and well equipped with all the necessities. Room service and the restaurant staff were quite pleasant to deal with. Huge thanks and shout out to the hotel staff Abhijeet, Suraj & Sakharam who looked into every detailed necessity of ours making sure there was no room for complaints. Except for 1 very minor suggestion of not having a hand held shower facility (as not always you want your hair wet) in the washroom, I honestly don't have a single bad thing to talk about this place and no wonder it stands as a top notch hotel in Kolhapur. I shall definitely make this as my only go to stop whenever Im in town.

Not having a handheld shower option in the shower.

I stayed at Sayaji Kolhapur for one night. Overall, the experience was okay — comfortable enough, but I was expecting a bit more considering the Sayaji brand name. The breakfast spread had a large number of items, which was impressive, but the taste could definitely be improved. The staff was courteous, and the property is well-maintained. Overall, Sayaji Kolhapur is good for a one-time visit, but there’s room for improvement in food quality and overall guest experience.

Breakfast taste

The property stay is excellent no doubt . The food is very tasty and yummy. The cheff Hasan treated us excellent food service. His presentation of one dessert dish which he served for us is excellent. Overall his energy is fabulous.

The driver room accommodation is third class. The room and toilet is very dirty. Cleanliness is Zero. This impact on our next day travelling. There is no humanity from this 5 Star hotel Sayaji. Please think on this ground

Very clean and well maintained hotel and rooms, smooth check in experience. Very courteous and friendly staff, and the food is excellent. Very good menu, and well prepared dishes. Strongly recommend the food here!

Too many police and security, making the lobby crowded; lifts were not available for hotel guests with too much waiting, due to being continuously occupied by police. The parking and entrance area was crowded too much.

Check in and staff- The staff was awesome. Full 10 on 10. superbly humble staff and they served us really well. Utmost cleanliness. Check in process was superb and fast. We were provided an awesome ride to the airport. overall a pleasing stay Breakfast - The breakfast spread was good. I liked the idea that missal was served which is a local favourite. Some suggestions, as the check out is at 10 , there is quite a bit of a rush at the restaurant for breakfast. Hence the refills could be a bit faster and someone should monitor the space for quick refills. Puri and paratha refills took a bit of a time which was noticeable. Some additional suggestion: If every room could have a small digital clock (it is psychological, some folks do not prefer checking the cell phones for time) Facial tissue boxes could be provided in each room. The staff did provide when requested but could be ideally part of basic amenity. Thumbs up for location, staff and food , so enjoyed our stay thoroughly.

The staff is really courteous and helpful. All the services we asked for - extra towels/water, extra bed, etc. were promptly provided. But the most important that I would rate is - my daughter lost her gold earring in the corridor and we searched almost for an hour just before checking out. And when I went to billing counter for check out I had almost lost hope but just causually mentioned that if they find it just return and I was in for a huge surprise...they said that they have found it. They just asked me my room number and based on that they confirmed that it was genuine and soon they gave it back. Very loyal staff indeed !! Would always recommend to stay in Sayaji across their chains

The breakfast menu can be made a bit better in terms of taste and spread

I have been staying here since last few years. Exceptional location, closer to the Mahalaxmi temple and good joints outside for meals and shopping. Ample parking. Good view. Easy to get in and out of kolhapur if u r staying here. Room sizes are good.

The focus of hotel has shifted from maintenance and is evident in wash rooms etc. Basin in room no 426 was not functional, AC was not very effective since the grills are not placed towards the bed. They do not follow the instructions left while booking on extra bed for child and 3rd cup/ towels etc. If you have made a note of it, they should be in the room while entering and not sought by the guests, that is hospitality.

Ambience ,aesthetics of general areas are Lovely. Guest rooms fairly nice . Hospitality of Reception staff excellent and Extremely cordial pleasant behaviour. Check-in and check-out fast. Allowed us extra hours too. Blue Lotus restaurant had a lavish and tasty breakfast buffet spread.and attentive staff. Housekeeping staff prompt . Toiletries adequate.

Water in bathroom and shower was lukewarm,,but not hot. Shower was not a satisfactory experience at all. Moontree Cafe needs to improvise on the milk shakes,fruit shakes and though they don't have dryftuit shake,tried to serve,so brownie points for that . Twin bed -each bed is just adequate and not the best.