Hotel location is very peaceful and having amazing view from room Spacious Room.Good atmosphere, clean and well maintained rooms. Had a good stay. There was no restriction

Everything was good

beautiful surrounding atmosphere, great staff, Everything about the hotel was exceptional. it is very peaceful ,the rooms in this hotel are very clean.

Everything was good

Room was clean and provided all amenities. This hotel has probably the most friendly enthusiastic staff. I will surely visit again to them.

N/A

We had a very nice stay, Friendly staff, nice atmosphere, a clean room and plenty of hot water in this winter season. Would definitely recommended.

NA

Fantastic hotel for stay in Kolkata. Very neat and tidy with adequate room space. Clean toilet and amenities. Very comfy bed. The hotel has a restaurant and the manager - Mr. Panda, is indeed very helpful.

I liked the most of the size of bed and great taste of food Stay was superb. Room was clean. The best part was the room size was very good.

Room service was good. The hotel owner was very helpful and the staff was polite.

no issue at all

The hospitality of the staff was good. Clean rooms, clean linens, clean washrooms.

NA

The room very neat and clean.Smooth check in/out.

Poor experience. First of all when I arrived I was asked to pay extra money because as per the hotel they didn't have rooms at the rate I booked. Also I paid via OYO rooms Channel but they said that they aren't a part of the chain anymore. I argued that then they should ensure their hotel's name doesn't pop up on booking.com or OYO rooms website but they were non chalant about it and asked me to talk to customer care. They did tell me though that if I wouldnt have paid online then they could have done something. But I had got a mail from OYO saying that rooms are on demand and I would need to make a partial or full payment. Anyway, I was tired after a long journey and I had my elderly mother with me as well so I paid. Next, the room was overpriced. The bed was too big for the room and there was hardly space to walk. The surfaces were dusty. The bathroom was clean though. One pillow cover looked used. The duvet cover and bedsheets could have been cleaner. The door lock wasn't working properly and I had to call the reception every time I needed to unlock the door. Too much noise from the lift and its welcome music late into the night, sounds of loud conversations even from the neighbouring rooms could be heard. I had my stay booked for 5 nights but I booked elsewhere and moved out after 2 nights because it was unbearable to stay there. Overpriced lodge is what I would call it. Thanks to the kind gentlemen at the reception who helped us with our luggage on arrival and departure.