Absolutly everything was exceptional!! I had such horrible day when I was looking for place to stay and honestly 8 hours of trying to find some hotel was hard as 2 times I have been scammed , when I found place on booking with good price they didn’t want accept price so they wanted 2x more or what happend is address wasn’t correct so I couldn’t find . I decided to stay in Monotel and that was the best decision!!! Receptionist name Abhishek Maharana turned my horrible day into absolutely unforgettable day and stay !! Iam so thankful I met him and also made friend ! Food served as buffet was stunning ! Highly recommend this hotel !! Thank you for everything

Sayan Housekeeping staff was very polite and well spoken, service on time. Amit the luggage boy was very decent and smiling whenever he used to meet us. Overall stay superb, you must try their food, very delicious

The toilet faucet needs to be replaced, the water pressure was too much... Rest all okay

Very comfortable room, excellent food, friendly staff. Convenient location, close to the airport and swasthya bhavan where I had work.

Wifi was erratic and I had to use my phone hotspot most of the time. Room cleanliness could be improved.

All staff was Helping excellent in behavior. Room was clean and room service was very good. Special Thanks to Abhishek and team.

None

Food and staff behavior and also location

Housekeeping

As I went for the Kolkata Book Fair the location was perfect for me. It took me just 5 minutes by vehicle to reach to venue of the book fair. The hotel is half and hour away by taxi from the airport. The breakfast is complimentary in the hotel and there was a very good spread of South Indian, Continental an Bengali breakfast dishes.

It was all good, I liked the hotel, it suited my budget, the location was good, the staff were polite and helpful and attended to all my needs promptly.

Breakfast is good. Location is good.

20% discount page offered by booking.com was not honored by Monotel hotel when presented to them. It is the duty of booking.com to ensure that discount offered by them is honored at the hotel.

Front office staff manners

House keeping staff talking in loud voice disturbing peace

Good spread for breakfast. Ideal location

Staff was courteous and on the toe

Toiletries were shabby