78 reviews
From
$300New Road Khona Khan (Dal Gate) , Srinagar, 190001, India
78 reviews
1/40
Restaurant
Free Private Parking
Free wifi
Room service
Free shuttle
Parking On Site
Terrace
24-hour front desk
Nestled just 1.3mi from Srinagar’s lively city center, Hotel Chachoo Palace offers a cozy escape with a dash of adventure. Starting at an affordable price, this 2-star gem promises a relaxing stay with the comforts you'd expect — from free Wi-Fi and private parking to delightful room service and a charming terrace with scenic views. Whether you're unwinding in your room or enjoying a delicious meal at the on-site restaurant, you'll feel welcomed and cared for throughout your stay.
Looking to add some excitement? The hotel boasts water sports facilities nearby and even offers shuttle services around the area — perfect for adventure seekers or those eager to explore the beautiful surroundings. For golf lovers, there’s a nearby golf course (extra charges), or you can enjoy horseback riding and barbecues on the lush garden grounds. The hotel’s friendly 24-hour front desk and non-smoking rooms ensure a smooth experience, whether you’re here for business or leisure.
Guests have left glowing reviews, totaling 78, praising the friendly service and inviting atmosphere. Whether you're planning a solo adventure, a romantic getaway, or a family trip, Hotel Chachoo Palace's blend of comfort, location, and fun amenities makes it a delightful choice for your Srinagar stay.
After a day full of exploring Srinagar’s vibrant streets and scenic landscapes, indulge in a hearty meal at the hotel’s on-site restaurant, Restaurant #1. Whether you're craving the comforting flavors of Indian cuisine or the hearty taste of American classics, this family-friendly spot offers a warm and inviting atmosphere to unwind and savor delicious dishes. Perfect for a relaxed dinner or a quick bite before heading out again, the restaurant's traditional ambiance sets the mood for a memorable dining experience.
If you’re feeling social or simply want to soak up the lively hotel vibe, the charming terrace offers breathtaking views of Srinagar’s stunning scenery. Sip on a refreshing drink, watch the sunset paint the sky, or just enjoy the gentle breeze with friends or family. This outdoor space is ideal for relaxing after a busy day of sightseeing, providing the perfect backdrop for capturing photos or sharing stories under the open sky.
Getting around is a breeze with flexible payment options including Visa, Mastercard, Maestro, and UnionPay — making it convenient to settle your bills after a day of adventure. Plus, cash is accepted for those who prefer traditional payment methods. With friendly staff always ready to assist at the 24-hour front desk, your stay at Hotel Chachoo Palace promises a blend of comfort, fun, and effortless convenience — the perfect way to make your Srinagar trip truly unforgettable.
Closest airports
Srinagar International Airport
7.5miRestaurant
Free Private Parking
Free wifi
Room service
Free shuttle
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Patio
Free toiletries
Barbecue
Balcony
Garden
View
Extra long beds (> 6.5 ft)
8.7
78 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
Featured reviews:
Sasha
9.1
October 2024
I had a lovely experience on this houseboat. It’s very well maintained and the beds are very comfortable. It’s on a peaceful lotus lake and I loved listening to the birds and practicing yoga on the deck to the sunset. The family are lovely and could not do more. The food is delicious and prices are reasonable and beautiful Kashmiri tea served all day. Highly recommend.
On my last day, I felt really pressured to leave a review and to tip. I don’t mind being asked once but several times, lead me to leave feeling quite frustrated. I would also have appreciated more transparency about meal and boat prices- a price list would be nice.
Anna
8.2
July 2024
We really enjoyed our stay at Chachoo Palace. It is exactly as described and in the pictures, a simply but comfortable place to unwind by the backwaters of Dal Lake. The whole place was very clean and well looked after and the owner & staff very friendly and supportive the whole way through. We stayed 3 nights and enjoyed a delicious breakfast every morning and the creamy Kawa tea on the balcony in the beautiful morning light that was shining through the leafy trees around. It's quickly accessible via Tuk Tuk or even Shikara and a 5-15 min ride gets you to most of the main attractions. It's a fantastic place to leave the sounds of the city behind for a little bit and just kick back and unwind from the excitements around. Would 100% recommend and stay again.
The only thing would be a fan in the bathroom, that would help with the humidity inside. The room fan worked very well and with the doors open it was a quick airing out.
Timothy
9.1
April 2024
The hotel is basic with minimal facilities, which is to be expected for the very affordable room rate, but it provided a safe, secure and friendly base for explorations of the city, its beautiful gardens, and Lake Dal with its mountain views, boats and house boats. The hotel is right on the edge of the lake, and the location was perfect from that point of view. I had some really good meals, cooked on the premises, willingly adapted to my western preferences and relatively low spice threshold! There was continuous hot water in the bathroom, but my room was rather cold although heaters were available. The manager/owner Manzoor was extremely helpful, making bookings for airport pickup and drop, lake tour, and finding me a very keen and knowledgable guide Mohsin to visit handicrafts artisans.
Power cuts were quite regular which interfered occasionally with the otherwise adequate wifi connection. The rooms were very basic but some cupboard space would have been appreciated.
Prosanto
9.1
March 2024
The stay at Chachoo Palace in Srinagar was really enjoyable with cosy comforts and remarkable hospitality. The place is virtually situated on Dal lake within reasonable proximity to market area. The proprietor of the hotel, Mansoor Sahab is an educated, sensitive and caring person. Altaf, the attendant is a wonderful person always attending to the needs of the guests.l wish the hotel flourishes more and more in the days to come.
I found it a little inconvenient that there was neither any looking glass nor wardrobe in the room. A telephone for asking room service is also needed
Rebecca
10
August 2024
The location is such a pleasant surprise! The property is right there on the water, surrounded by birds and willow trees, with the local people rowing along in the water going about their business. It is a peaceful and tranquil oasis. Easily you can spend a whole day by the water watching the world go by.
Only it can be improved when the cafe is complete! But in the meantime the hosts offer all the chai and food you could want.
Agnes
10
April 2025
The hotel is by the lake, it has a very relaxing atmosphere, nature is really close. It is an affordable great alternative of the Houseboats. The hotel staff was really helpfull in everything: booked the airport transfer, the sightseeings, even organized to have my laundry done. Food is available and delicious. I really recommend this hotel.
Amrit
10
March 2024
The comfortable approach of the team from Chachoo himself to Altaf who made me feel like I really was visiting my uncle's home. They took care of me like their own when I arrived in unable to adjust to the cold weather. Even to the point of making sure I didn't go to sleep hungry even when I was too tired to eat.
Nothing, it was perfect for the solo traveller.
Charles
9.1
September 2024
I only booked one night as I was hoping to find a houseboat for the following days. I did find a houseboat but had I not I would have gladly stayed longer. It was sublimely quiet and loved the lake setting. Great value, I would stay again.
Breakfast is not included though it was very inexpensive. No electric kettle in room so you couldn't enjoy coffee on the terrace for the sunrise.
Angelina
9.1
April 2024
Lovely place to stay in Srinagar. Very hospitable owner and staff. Great location right on the lake. Arranged a shikara ride for us that we could pick up right at the hotel due to location. Would definitely recommend.
Shower head didn't really work so had to have bucket showers however it was very hot water which was lovely. This was common in places that we stayed at though so not unique to this place.
Salima
8.2
May 2024
Good service and location. Rooms are spacious. My room was quiet enough. There was food and water if you needed it, at a fee, and the menu was quite western. I like that there's outdoor and semi-outdoor seating.
The building and amenities are quite old and basic. The hotel overlooks the lake, but it's kind of on the back side of the lake so you don't get any view at all (it's blocked by plants).
Airports
Srinagar International Airport
7.5miAirports
Srinagar International Airport
7.5miRestaurant #1
Cuisines
Ambiances
Restaurant
Free Private Parking
Free wifi
Room service
Free shuttle
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Patio
Free toiletries
Barbecue
Balcony
Garden
View
Extra long beds (> 6.5 ft)
Accessibility
Hearing accessible
Upper floors accessible by stairs only
Activities
Canoeing
Fishing
Golf course
Hiking
Horseback riding
Tour or class about local culture
Walking tours
Water sports facilities on site
Bathroom
Bathtub or shower
Free toiletries
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Wardrobe or closet
Cleaning Services
Laundry
Food & Drink
Breakfast in the room
Grocery deliveries
Kids' meals
Packed lunches
Restaurant
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Invoice provided
Private check-in/out
General
Designated smoking area
Family rooms
Heating
Mosquito net
Non-smoking rooms
Room service
Tile/Marble floor
Internet
Free wifi
Living Area
Desk
Media & Technology
Flat-screen TV
TV
Outdoors
Balcony
Barbecue
BBQ facilities
Garden
Outdoor dining area
Outdoor furniture
Patio
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Fan
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Free shuttle
View
View
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 21
The entrance to the property is closed between 23:30 and 05:00
Free private parking is available on site (reservation is needed).
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Visa,
Mastercard,
Maestro,
Cash only,
UnionPay
This property accepts cash.
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