Staff,location 2 minutes from station,market is near from here environment was good

Rates is high, TV channels not working.

Good location near Surat railway station

Late night room service not available

Location of the hotel and cleanness of the room.

Their in-house restaurant is too costly. If you eat there with 4 people in your family, it would cost more than your total stay cost. Their staff is a little bit non cooperative. They don't do anything as per your request. Communication is the biggest problem when you have booked your stay there from any online platform.

Location

Tariff not matching with room .food is costly one person shoul3be gvn option to orfer half plate

The front reception staff was very rude.

foto me jo room dikhaya gaya vesa booking k time room nahi tha

The location is perfect for exploring Surat. The food was decent enough.

The hotel is shabby and could use a renovation dearly. We didn't feel comfortable in our rooms because of issues of cleanliness, inconvenient AC placement, noise, and the sparsly furnished bathroom with not much to work with.

Location is very convenient

Cleanliness & poor air conditioner

Nothing was there to be liked accept the location

The Person at the reception do not even smile and welcome the guests. Very ordinary food . very indifferent , Icare not attitude in the staff

Rooms were clean

The staff and the receptionist is rude. They were not hospitable. When I did self check the receptionist looked at me like I talked something that can never happen.. they kept us waiting for more than 15 mins.. My mom didn't have Aadhar card on her.. instead of saying it politely that we need to have Aadhar card he says rudely that you need to have Aadhar card or else we wont be allowed at the property. This happened around 9pm. And they behaved like our booking was nothing to them as we booked from booking.com