The location is amazing in a lush cardamom plantation. The hotel is like a park and very few rooms at the same time, so a lot of privacy. Staff were very nice as well and the food was excellent

Wifi was very slow signal and only in the rooms. Rooms also need some refurbishment

The resort was very good, great location, hospitality

The billing was not as per Booking.com site. I had to pay extra 3845 extra as taxes, no proper billing receipt provided..

Excellent location in the middle of a cardamom plantation. The food was exceptional , quality amazing and fresh and they were always happy and accomodating to make it better for you based on suggestions. The staff were super friendly and always went the extra mile to make your time better. Would always love to stay with them again

The rooms are a little outdated and could use some upkeep, WiFi is not the best but these are just small drawbacks. Overall the place is a heaven to stay at

This is the second time I stayed with them. First time was 9 years ago. The property is so beautiful that you will love your stay with the kid and you will not get bored even if you’re not going outside of this property.

Quality of food (if I will compare it over the decade) and villa cleanliness a bit.

The place The ambience The serenity The staffs - Anjana, Saneesh and Suraj The fun activities provided

The need to add temperature controlled pools (atleast for the private pool villa) because it's a total waste booking that room otherwise.

The location was very nice and the hotel staff was very friendly to help us.

Moving from the reception to room. Elderly people are not able to get into any vehicle.like battery cars, anything that can help

Friendly and helpful staff

Pool was not maintained well. Also, we had to request for towels multiple times before it was provided

I private pool with burning effect Food Ambiance Neat Soo private

No iron box No hair dryer Chappels only one pair This is in convince for customer

Breakfast was good. The place was scenic.

Room Service wasn't up to the mark.

Everything was perfectly alright. Nice staffs,great breakfast and especially great atmosphere and ambience of the resort.

Nothing