Food options, taste, attention to detail in food presentation, plenty healthy options along with traditional ones. Despite relatively small restaurant, the arrangement was very professional and appetising. location is good. The staff both at reception and restaurant were courteous and smiling. They gave us an early check-in at11:00 am without much fuss. Restaurant staff is very kind and generous with how they treat guests, always smiling and checking on you if you need something. Housekeeping staff was quick and attentive in responding to needs of guests. Kudos to the entire team for managing the stay seamless.its rare to find value for money in such hotels but the staff helped in doing so.

Nothing as such.

A large comfy room. Breakfast choice was excellent and staff professional and attentive. The corridors of the hotel were a little tired and the access to the gym via the staircase was blocked by a pipe - but that may have been a temporary issue. Location of the hotel was good and there were eateries around and rickshaws available.

Esther was very helpful at the check-in, she along with all staff at your property. Extremely prompt and helpful in accomodating requests. The propert is clean and very helpful with all requests. I will say, one n only one negative was their busy restaurant which didn't accept ala carte for lunch. But on the bright side I went to the place across the street and had a very delicious meal at Pragyaraj. Amazing. Anyway, overall comfortable stay and very good valet and services.

Hotel location, polite nature of staff, good food service, Ginger tea.

For frequent customers, the hotel manager can think of some perks and benefits but my room was not an auto upgrade. They took an extra 1600/- charges without including of breakfast.total cost was around 5k just for one day without any special offer.

Hotel staff and the overall services were good

Booking.Com was not transparent in spelling out the package deal. If breakfast was excluded from the package deal, it would have have clearly and better mentioned rather than confusing client with terms like EP. I disliked the transparency by booking.com. I had to shell out extra money for breakfast finally.

Extremely friendly staff—from the concierge to the reception and restaurant. I would say the staff went out of their way to help us. We are very pleased.

Rooms were really clean, hot powerful showers. Great staff, and really comfortable bed. Noise cancelling rooms so got good night sleep. Breakfast was good.

Rooms didn’t have slippers/ vanity kits etc, but were available on request. Air con was powerful and bit noisy, was bit hard to get the balance right.

The rooms are decent and in good shape. The restaurant downstairs provides 25% discount with with food when you have the rooms booked, which is a good thing.

The snacks provided in the room are not included in rooms cost which are an extra. Just be mindful.

Location was good. Rooms were nice and big. Esther from Front Desk was very good. Other FO staff very serious faces all the time. Need to smile a bit.

Breakfast cold section area saw a small cockroach. That was highly unacceptable.

Location, tea selection, bathrooms and comfy bed

AC was noisy and we could not control the blower or temperature. We requested non-smoking rooms and yet were given rooms that smelled of smoke. They asked us to continue but when insisted they changed the room.