A combination of excellent polite, attentive & helpful staff, (particularly ever smiling restaurant persons Rohit, Anil Maurya and Rahul) neat & clean rooms and good location. Even the shef Mr. Sanjay was kind enough to come out & speak with us about making the superb Moongdal Halwa. With the entire hotel staff customer oriented it was a pleasure staying and eating at the hotel.

Sorry nothing to complain about, in fact everything expected was met with smile.

This is a brilliant place to be in BANARAS. Mr Devesh was brilliant and took great care of us. There is an in house restaurant, and it is awesome. Makes awesome Indian and Chinese dishes. The hotel staff are very nice and they were of great help at all times. wonderful stay we had and more importantly it is close to all other amenities like Mall, Dress stores and many others I recommend anyone coming to BANARAS for a short or long trip, definitely check this place out

The rates in the restaurant were a little on the higher side however taste was very very good. so it is on individual basis, how you seduce the rate

Location is prime. Public transport is available. Staff is responsive and decent. Food quality is decent.

Room rent was a bit high due to Dev Deepawali.

Breakfast buffet was monotonous with same food everyday. Location of the hotel is very good.

Lights in the lobby are kept off whole day from midnight till evening. Gyesers do not work at night till early morning and again at midday. Cleaning service, everyday is done around 3pm which is quiet late.

The hotel is very nice with good restaurant as well as comfortable rooms with all facilities.

Room service could have been better with less response time.

The location is close proximity to all location. You can park your car in front of hotel with safety. The room was spacious and clean, staff were very polite, overall service was good.

Staff is excellent they really took care of usand food is awesome and room is good.

The laziness of room service.

good service, kind staff

hotel should procure English news paper and supply to those who need it

Staff behaviour and attention to detail

Nothing

The vibe and location

Sound from road, please work on sound proofing.