1) The location Superb esp on weekends with the road closed off to vehicular traffic 2) The staff Always smiling, cheerful & helpful And Billy speaks superb English -that helps a lot with communication challenges 3) Cleanliness Exceeded my expectations 4) Last but not least, d simple drinks n nibbles at d reception lounge - nice touch!

Not much! Perhaps the 'view' or rather the lack of it....

This was the best choice we could have made. The hotel is in the heart of the Braga Street. A few steps outside and there is the so much food. I know Indonesians are all about food. The hotel staff is SUPER nice and friendly, breakfast is awesome, Amin and Efendi were the nicest persons we met. We would give the hotel a 11 score, however the owners should reinvest a little and upgrade the hotel a little. With very little investment the hotel would become like new. Other than that we would definitely stay again here, 100%!!

Specially the shower/bathroom can have a little upgrade. Other than that,....nothing to complain.

The location is really good, its in the mall. The hotel entrance is near the escalator where my supir can drop me. The staff is really helpful. There were even free snacks in the room 😍😍 my first time been to hotel with kerepek. Its good. Love it! The iron is limited, make sure ask for it early 😆 they even provide welcoming drinks at the lobby. Will definitely recommend this hotel

The toilet smell like cigarettes. Not sure why, even during our second day, the smell is still there. We informed the staff and they did their best by putting the Coway air purifier in the room. The toilet was quite dirty at first, but after we informed the staff, they managed to clean it. Thank you for that.

Food and beverage manage Endang Efendi was absolutely wonderful and so helpful with service as well as helping us get a grab taxi off his personal phone as my grab wouldn't work , He was so kind and helpful as well as he talks great English to explain to us things to do in town , Very appreciative of Efendi help and kindness , Overall great stay ,clean rooms ,kind helpful staff. Right on Braga street to go out at night and eat at restaurants on Braga Good place Thank you

The location is strategic for the tourist. It is in the middle of tge Braga street. This location is quite bad traffic at night and we are thankful we can roaming around by feet and not stuck in traffic. Around of hotel there is lot of cafes and places to eat. We recommend to try ayam penyet surabaya, we loved it and went to this place 2 times.

The hotel need to pay if you request extra sheet and pillow.

I like the location as it was just in the Braga street, and everything is easily accessible. Hotel is kinda located inside the mall, makes it easier to go around shopping and stuff. Also the room was very clean, staffs are kind and helpful. The interiors were really good, you could play indoor board games, walls were appealing with good wallpapers and arts. There was also a small convenience store just next to reception.

There was nothing I could say negative about the stay.

Easy access for gojek or taxi Located in the mall at Jalan Braga Toilet clean, big and complete will all amenities Can request iron if need (they will send to your room) They will clean your room everyday..change towel everyday Hotel so clean, neet and have nice ambiance Will repeat again when have trip to Bandung

Aircond not so cold even the temperature is 16C

All the team, especially from Front Desk Staff

Located at the heart of famous of Braga street, steps away to all restaurant and coffee shop. Front desk staff are super courteous, especially to Ude for her warm welcoming and smooth check in process, and also to Aishah and Boyke for a fond farewell upon check out time. Highly recommended and would love stay again at Fave hotel Braga.

had such a great stay at Favehotel Braga. The location is perfect in the heart of Braga, and the room was clean and comfortable. What really made my stay special was the excellent service from Mas Yuda he was so helpful, friendly, and went out of his way to assist me. Thank you for the warm hospitality, will definitely come back!

Nothing ☺️

The location was great!! Staff amazing. Rooms were clean and roomy. Even have snacks and drinks at reception. Water was provided with 2 bottles everyday as well as a water filter in the corridor.

There were no hand towels provided and it would get noisy in the corridor sometimes with people being really loud. Maybe putting some signs to remind people to be quiet might help.