Our villa was great, felt safe and secure was well cleaned everyday and always had a cute towel animal for our night time turndown. Bathroom was clean, could’ve done with more lighting and the waterfall shower head wasn’t great it had random leaks which were shooting all over the shower. Pool was great, decent size only thing we couldn’t find was the jets switch so was only turned on once our room was cleaned. Breakfast was very yum only thing I would change would be the coffee but it’s not a big deal.

The waterfall shower head had a leak which was shooting randomly in the shower, not really a big deal but just a little annoying. Bathroom could’ve done with some more lighting was fairly dark when trying to get ready. Breakfast was great but the only option for coffee was black coffee, would’ve liked to see a coffee machine.

Design of the resort

Bathroom smell

It was beautiful, staff was exceptional.

The booking process was too confusing. I thought i’d booked a villa but it was just a suite luckily the staff helped me solve the issue. Location wasn’t amazing but it was still alright

located in a great area. clean and tidy

no door on toilet kind of took the romance away

I want to thank all the staff here without exception and special thanks to the reception staff. I have never seen anything like them in terms of warm welcome, sincere smiles, and VVIP service. Very nice cooperation, and their only concern is that you spend a happy time with them. I have never seen anyone like them, and I do not expect to find anyone like them. I thank everyone who did this great work, and I hope that everyone will be like them.

I didn't find anything wrong

Monolocale Resort - what a place! Clean, aesthetically pleasing, and just so beautiful! I cannot speak highly enough of the staff - so kind, so authentic and they work hard to make this resort feel like your home away from home. I even shed a tear upon leaving because I was so taken aback by how wonderful these people were. Our rooms were clean, had plenty of amenities, had an absolutely huge bed, and a lovely bathroom! The staff were so kind as to give us welcome and goodbye drink vouchers and even a gift on departure which I will cherish and keep forever to remind me of such a beautiful resort. Breakfast was included with our stay and was absolutely delicious! I would recommend this place highly and I wish I had known how lovely it was going to be before I booked so I could have planned to stay longer!

Nothing - we loved everything!

We had transport from the airport and the driver, Deksu, was kind enough to make pitstops to get snacks/other stuff we needed before arriving at the hotel. Check-in/check-out was very smooth and the staff at the reception was very friendly and warm. We stayed over Christmas Eve and the staff made door-to-door visits with greetings - We appreciated that. The private pool was great and have no complaints there. It was a 2 min walk to Nook, the restaurant, which was great too. It was a small, quaint little place with great staff and service. Absolutely recommend! Shout out to Mary from reception~ She greeted us by name during our stay and was very helpful overall.

The kettle sputtered and did not turn off on its own once it was boiled. There's an occasional banging and water stream noise from the bathroom and cupboards, most likely from other guest rooms and water pumps. But overall, it did not bothered us that much.

The royal villa is amazing and as per photos, nice large pool and outdoor area. Had a good sleep with a good bed, and the room is dark with curtains. Staff is very friendly and helpful. There is a Smart speaker ‘Alexa’ in the room. Food at the restaurant is ok. There is also a very nice restaurant (St Jacques) next to the property.

The hot water system needs some adjustments (I could not take a shower and wash my (long) hair at the same time without running out of hot water).

The staff in Monolocale Luxury Resort were so incredibly helpful and friendly. They tended to our every need and we felt comfortable reaching out to them. My sister and I were so thankful to them.

Absolutely nothing - it was beautiful!

The staff where amazing. Any issues with our room it was solved straight away. They couldn't do more for us over the few days that we where staying there. The hotel was fabulous and the breakfast each morning was excellent.