We had an excellent stay at the Grand Orchardz Hotel Kemayoran in Jakarta. The staff were very welcoming, and the pleasant scent in the lobby created a wonderful first impression. Check-in and check-out were both quick and efficient. Our room was clean, comfortable, and featured a spacious shower. The complimentary bottled water was also a thoughtful touch. We especially enjoyed the hotel’s whirlpool and sauna facilities, which were a great bonus after a long flight. Breakfast was delicious, with the bubur ayam and egg station being our favourites. The location is convenient, close to an Alfa market and several dining options. Overall, this hotel exceeded our expectations and offered excellent value for money. We highly recommend it.

Everything was perfect! Terima kasih

I highly recommend this hotel to anyone traveling to Jakarta for a concert or event at the Expo. It's really close—just a 3-minute, very affordable taxi ride away. The staff are exceptionally friendly and attentive, the rooms are always clean, and the bed is super comfortable. I accidentally left my jacket at the hotel, and they kindly delivered it to another location without any hassle—I’m truly grateful for their responsiveness and helpfulness. They also accommodated my early check-in and had the room ready ahead of time, which was a big plus.

We stayed for a night for the convenience of going to the concert hall nearby. The breakfast was great with a big range of options from asian to western food; the gym comes with spa hot pool, cold pool, sauna and steam room which was a bonus. The room was clean and comfortable.

While the gym facilities were excellent, the staff was not really paying attention to some customers who were clearly breaking the rules without proper bathers or diving and rough play in the spa pool (kids). It unfortunately ruin our purpose of coming to the spa pool which is for relaxation.

I don't usually stay at high end hotels, considering them poor value for money, but this hotel was exceptional. Spacious room, fantastic friendly staff, amazing breakfast buffet. Big shout out to Della on the front desk who arranged an upgrade for me for my extension stay so I didn't need to return to the hotel midday to change rooms. Only very slight negative was my phone appeared incompatible with the WiFi in my room, although other devices worked just fine, and my phone worked fine in the lobby, a problem we couldn't resolve. C'est la vie, no biggy. Will definitely return..

The room was good and the breakfast v good

Location not good

Really nice hotel especially for the price. We ended up booking here last minute after having to leave another place due to hygiene and although we arrived here later in the evening the staff were really friendly at check in and happy to help. Our room was so spacious and comfy with an amazing shower. It was also nice and clean. The breakfast was very tasty with a good variation of local and western cuisine and plenty of options. The location was slightly further away from some of the main sites of Jakarta but we actually found the city not so walkable anyway apart from in certain areas so this wasn't really an issue as a train or taxi was easier to get around!

The dinner service was a little slow but staff were friendly and the food was good!

We choose this hotel for its great balance — the staff is always very attentive, there's always a wide variety of food at the breakfast restaurant, any issues with the room are always handled quickly and kindly, the city view is always beautiful, there's always parking available, and the cleaning is always well done. All in all, we keep coming back, and we've never been disappointed.

The staff were really friendly and it made our stay enjoyable. The service was excellent and everything was clean to perfection. Thanks to all the staff. We will definitely be back to Grand Orchardz.

I would suggest adding cash services for the laundry machine. As foreigners may not have the phone app to pay.

The rooms are spacious and clean. The staff are friendly, helpful and cooperative. The location is bit far from the city centre, but it gives an easy access to the airport through the highway, especially that Jakarta is known for its heavy and unexpected traffic jam.Transport applications such GoCar and GrabCar are available at all times at affordable rates.

Thd beakfast is poor with very limited choices, and I had to que to get a seat. I was told by the hotel staff that the hotel was full, due to an exhibition in the nearby PRJ (Jakarta Exhibition Centre). Room service is very efficient and the Iga Bakar was super tasty 😋 although it was slightly pricy.

Second time staying in this hotel because this is near to PRJ. The room is nice although a bit small. Staff are friendly. Breakfast is good with lots of varieties.

Not actually close to any big malls. Because of jakarta traffic, short distances can be a long ride in a taxi.