I highly recommend this hotel to anyone traveling to Jakarta for a concert or event at the Expo. It's really close—just a 3-minute, very affordable taxi ride away. The staff are exceptionally friendly and attentive, the rooms are always clean, and the bed is super comfortable. I accidentally left my jacket at the hotel, and they kindly delivered it to another location without any hassle—I’m truly grateful for their responsiveness and helpfulness. They also accommodated my early check-in and had the room ready ahead of time, which was a big plus.

We stayed for a night for the convenience of going to the concert hall nearby. The breakfast was great with a big range of options from asian to western food; the gym comes with spa hot pool, cold pool, sauna and steam room which was a bonus. The room was clean and comfortable.

While the gym facilities were excellent, the staff was not really paying attention to some customers who were clearly breaking the rules without proper bathers or diving and rough play in the spa pool (kids). It unfortunately ruin our purpose of coming to the spa pool which is for relaxation.

I don't usually stay at high end hotels, considering them poor value for money, but this hotel was exceptional. Spacious room, fantastic friendly staff, amazing breakfast buffet. Big shout out to Della on the front desk who arranged an upgrade for me for my extension stay so I didn't need to return to the hotel midday to change rooms. Only very slight negative was my phone appeared incompatible with the WiFi in my room, although other devices worked just fine, and my phone worked fine in the lobby, a problem we couldn't resolve. C'est la vie, no biggy. Will definitely return..

The room was good and the breakfast v good

Location not good

Really nice hotel especially for the price. We ended up booking here last minute after having to leave another place due to hygiene and although we arrived here later in the evening the staff were really friendly at check in and happy to help. Our room was so spacious and comfy with an amazing shower. It was also nice and clean. The breakfast was very tasty with a good variation of local and western cuisine and plenty of options. The location was slightly further away from some of the main sites of Jakarta but we actually found the city not so walkable anyway apart from in certain areas so this wasn't really an issue as a train or taxi was easier to get around!

The dinner service was a little slow but staff were friendly and the food was good!

The staff were really friendly and it made our stay enjoyable. The service was excellent and everything was clean to perfection. Thanks to all the staff. We will definitely be back to Grand Orchardz.

I would suggest adding cash services for the laundry machine. As foreigners may not have the phone app to pay.

The rooms are spacious and clean. The staff are friendly, helpful and cooperative. The location is bit far from the city centre, but it gives an easy access to the airport through the highway, especially that Jakarta is known for its heavy and unexpected traffic jam.Transport applications such GoCar and GrabCar are available at all times at affordable rates.

Thd beakfast is poor with very limited choices, and I had to que to get a seat. I was told by the hotel staff that the hotel was full, due to an exhibition in the nearby PRJ (Jakarta Exhibition Centre). Room service is very efficient and the Iga Bakar was super tasty 😋 although it was slightly pricy.

Clean and comfortable.. Good location to go to JI expo.. 10 mins on foot and 5 mins by taxi.. There is free shuttle to exhibition center when there is exhibition but it doesn't run every day..ask lobby..

Nothing any restaurant and shops around hotel. One convenience store is next to the hotel..

Everything was perfect. Breakfast was great and the food was delicious. It is excellent value for money in all respects. It was close to the exhibition hall, so the location and convenience were good. The service and friendliness were top notch.

Nothing! Everything was perfect. Breakfast was great and the food was delicious. It is excellent value for money in all respects. It was close to the exhibition hall, so the location and convenience were good. The service and friendliness were top notch.

Large clean modern hotel relatively in the city center, very friendly and attentive hotel staff, especially the receptionist Della was very memorable. We were greeted with a smile and a welcome drink, checked in quickly. The room had a view of the city. Plumbing clean, everything worked properly. We did not notice any noise, the room was quiet with no extraneous odors. Grateful for the good accommodation.

Nothing.