The location was good in sense there are a lot of restaurants, staff is amazing and helpful. The onsen was good and relaxing. they have a 24 hour SPA although i was not able to slot in due to my schedule.

The breakfast had very little vegetarian options for main courses. traffic was a little bad and unpredictable getting in and out due to bottle necks and very small roads around the hotel.

bed was very comfortable. Clean room. When we told staff at breakfast that we were vegetarian, we were offered options and the next day, there were many more vegetarian options on the buffet.

Room service to be open a bit later than 9pm. nearest convenience shop was about 10 min away

Not great. Orange juice was not nice and Eggs undercooked and some of the warm dishes were left too long . I had diarrhea because of breakfast at the hotel and decided not to repeat again

Restaurant closes too early. No bar for a drink after 9 pm

the best part of this hotel was definitely the Japanese style onsen. As someone who used to live in Japan, the onsen is something I have been missing the most, and I found comfort in being able to go there despite the borders being shut. However, many of the small details in the hotel was also so comfortingly Japan, whether its in the dining menu, or the layout of the room, or the small bathroom. I loved it. On top of that the area is also close to many interesting places in Kemang.

Although the area is close to many interesting places in Kemang, in the front of the hotel the pathway is not all well made. So it is not always easy to walk around.

Great Onsen experience👍

Clean room. AC, wifi, hot water; the essentials I needed worked perfectly. Staff were very kind & helpful. I enjoyed the Onsen ♨️ and the Japanese snack booth in the outdoor area—their takoyaki was delicious! Also, I liked that the bathrobe was a nemaki. Overall I’m happy with my stay.

The room wasn’t soundproof enough, I could hear the loud noise from the room next door. It was difficult to park in the basement.

they have manga corner with plenty tittles, the location is near a lot of food stalls, restos, cafes, clubs

the bathroom smells bad, a bit

Good location, comfortable bed

Room quite small and toilet very small

Facility = beyond price

Theres only 1 sandal & toothpaste when i arrived. Maybe hotel should adjust based on number guest when they’re check-in

Good place, good location, helpful staffs. The room is clean and comfort

Bathroom is small