The room was really spacious and clean. Apart from that we felt that the hospitality was great. Let me explain: We booked 3 nights with breakfast included. However, we had scheduled to do 2 day trips around Malang that made it impossible to have breakfast 2 out of 3 days. The people of the hotel immediately proposed to provide us with breakfast boxes outside of the window for breakfast (in one case at 04:00 am!). That was such a nice and helpful gesture! Moreover, the food was really well prepared and tasty. In summary, everything was to the point, but this beautiful gesture really made a difference and made us feel well treated.

Super comfy bed. Staff were always smiling and friendly. Made a friend there too. Very relaxed vibe. There was no issues with me not being muslim and there were no dirty looks. I felt like I was among friends and family. Classic Indonesian hospitality.

Flies were constant when food was being served. That was on machine to trap them that I could see. Would need to have at least three more to control them.

- spacious bedroom - clean and fresh white linens especially bed sheet and towels - big comfy bed and pillows - fast check in/out - breakfast variety, but wish they add more croissant as it always runs out - close with Jatim Park attractions - the hotel gave us connecting room even without our special request, made my daughter happy since she can always come to her grandparents' next door :)

nothing. but it will be great if the outdoor rooftop lounge is bigger and has a glass fence/wall so we can see the view

Friendly staff who took the initiative to make us pack a breakfast for our early trip to Mount Bromo as we left around 00:30 and would not have breakfast there. Hotel was also modern and our room was big and clean.

Nothing much except that we could hear the muezzin pretty well from our bedroom. The hotel is at the entrance of Malang with was a selection criterion for us as we didn't want to drive our motorbike in mid-town (Not a negative point for us but listing it in case it is for others).

Spacious room, a lot of breakfast menu, the swimming pool is clean and safe for the kids, the staff are friendly and quick response.

Since I like the bright color, the room interior feels 'dark' with the black theme. But that's just fine.

Wifi was strong enough.The staff really helpful.Breakfast was tasteful.They let we played the Piano.We'll comeback soon !

lilbit difficult to get the parking...

Hotel is relatively new (they've just renovated it) so things are clean and neat. The pool is empty and beautiful at night, good for those who enjoy swimming at night...though it's shallow. Room is bigger than some hotels in town too.

Staffs are kind and friendly, though I feel like they need further training. Whenever I ask the team to charge the additional meals/items to my room, they'd come to me back and forth asking this and that (first whether they can charge my room, second asking for my room number, third asking for my signature - all these could be done in one go?) which was quite annoying. In the end my additional purchase wasn't recorded in the system so checking out took unnecessarily longer. I could've just walked out without paying for my items but that wouldn't be right, so please watch this.

the design, room is spacious and a lot of mirror. hair dryer attached on every bathroom. the shower and hot water was superb. breakfast are nice and differs.

no major complaint.

Less cost with the big room and over all is best ever. The Hotel staft humble and friendly do they job with di the best. They offer to taking tour around to see the villa.

Everything is good, room are spacey and comfortable. Breakfast is great. Gym is simple and small tho but quite clean.