Large property, isolating us from street noise and pollution. Facilities well designed around pool and artificial lagoon. Restaurant with local food adapted to western palates. Good breakfast buffet. But first of all the well trained and friendly staff.

Great location, great breakfast, very friendly staff.

Availability of items on bar menu and room service menu was insufficient, many items were not available, also not on other days (we stayed for 6 days). Staff was sometimes complicated and simplest things (like ordering ice cubes) took very long.

Mostly, the location and the ambience was cozy and good place to healing….

Some of area and building need to be maintain.

Great location near the sea

The property needs maintanance and cleaning

Great Pool, good restaurant, lovely staff. Good value for money.

The breakfast was complete and delicious

The left garden area could be trimmed to be a prettier sight to see

Spacious

Limited dinner choices

Great place, nice open view to the sea

The pillow smell, rooms wall diry, must be renovated in some spot

Nice big pool. Restaurant higher standard than most Indonesian restaurants out in the town or on the street. Staff very helpful and accommodating. Room nice and big with a good view of the ocean (junior suite, a little pricier, but worth it) Nice big pool, very enjoyable if not crowded with noisy locals. Lovely gardens and lobby area Good variety on breakfast. Very attentive service. Every time we ask for something, we were told to wait in the room and someone will send it to us. We were in literally the farthest room from the front desk area, and they were always happy to bring whatever we requested all the way out to us. Quickly and with a smile! Very nice.

The place is in desperate need of maintenance. Broken blinds, broken doors, stained walls, broken tiles around the pool, calcium stains all over the bathroom walls and sink and shower. Not enough people to clean up after the locals leaving cigarette butts and rubbish all around the pool and restaurant areas. Wi-Fi is a bit of a disaster

The lovely garden ambience, the breakfast, size of the rooms.

The ratio of the price you pay and what you get is turning into the negative as the hotel would need a big makeover. With this the class of the hotel would need to be reduced to three star class. The rooms haven’t been renovated the last four years, the pool would need that as well as many other areas. The bathrooms are better maintained than the rooms.