The staff were extremely friendly and helpful. The bed was very comfortable and the air conditioning worked well. Everything was clean and we found the room to be quiet - we slept very well. Within walking distance of lots of restaurants and a good vegetarian restaurant. Free water filling stations which we loved! Good breakfast - would have loved to have the option of eggs but I was happy with toast.

We ordered a fruit platter at 7pm using room service but there was non left - but we enjoyed some nice drinks instead.

A very friendly boutique hotel, in a good quiet inner city location, close to numerous coffee cafes, including the famous Igor's, a great nearby gym and the railway station

The room had no fridge but drinking water is available for free from a dispenser in the hall.

The staff was super nice, security was super warm, front desk and rsv are very fast. Room and bed were big, breakfast is ok. Location is near to everywhere!

We booked 3 rooms and one of the room have some cleanliness issue. But other rooms were ok

Good reception service, clean room. Functional tv with many English spoken channels, below translation

No free water. 15.000 and then after it free to refill

The room was spacious and clean, pretty good for the price. We loved our stay very much. The location is not right at the main street so it's pretty calm. Very close to everything. The staff were super nice as well.

Very nice hotel close to mall and very comfortable luxurious room . This is the only place I stay in when visiting surabya.

The room is spacious. Location is perfect. Affordable price. Breakfast is not really that good, still worth it.

The smell of the toilet.

The room was spacious, clean and comfortable bed. Water dispenser on the hallway.

The elevator buttons can be difficult to press.

Very clean rooms. Not big but enough for one night. Good wifi!

very little smell of cigarettes? or mold? it did not bother me at all but noticed it upon entering room

the location is great - nearby train station and cafes. Easy to get to city center

When I checked in, I found a used towel still hanging behind the bathroom door. I think the staff missed it when cleaning the room