The staff always were ultra respectful and friendly. Was asked many times if there was anything more they could do to make my stay better. I asked if they could provide butter for for breakfast, then every morning for the rest of the stay a knob of butter was brought to my breakfast table without prompting. A small thing in itself but a perfect example of the attention to detail the staff portrayed.

Nothing!

Quite hotel and near everywhere. Good food after fasting.

Curtains is damage should be replaced as soon as possible. Bathroom walls sometime is sleepery, probably never wash.

The location is very good, close to the beach, busy center and eating areas but it's quite. Complete and varied breakfast, comfortable rooms with smooth warm water. I will return to this hotel again.

Nothing

Front office staff 5 stars - they performed admirably. Swimming pool, reception/lobby area, restaurant all worthy of 4 stars. Bedroom more like 3 stars. Bathroom more like 2 stars.

I totally understand that hotels get their stars according to the facilities they offer. E.g. hairdryer or safety box or not. But that's not how guests think, is it? E.g. if the bathmat is yellowed, I don't notice the hairdryer. Etc. Poorly ventilated bathrooms are a disaster.

The staff were excellent, it was clean, plenty of choice at breakfast, internet wasn't great, but all in all enjoyed my stay

Internet not the greatest

Everything was ok. Receptionists were very helpful. It was quiet. We had big room with very comfortable bed. Wifi was very strong even on 3rd floor. Possible to fill full bath with hot water. Located on strategic place.

Windows in the room are not possible to open so we had to breathe AC air that we are not used to. Breakfast buffet was mostly indo food, strange to have for example fish for breakfast.

The swimming pool. The staff are very friendly. If there was someting wrong, it was immediatly solved.

Location, the beach is dirty, not suitable for swimming.

* Good breakfast * Able to check in earlier,at 10.30 * Friendly staffs

Our 3 rooms at 3rd floor had no good view,blocked by roof. When asking for other rooms at higher floor,one of the front desk staffs said that rooms with good view at higher floor are dedicated for repeating customers. What a response !

Great hotel Very reasonable price Very friendly staff Very nice eating area Great outdoor pool area Would definitely recommend Thankyou

Tv had bad connection ( fuzzy ) Not enough English programs No usb charing points Breakfast was cold

Good value for a basic stay. Great breakfast

older hotel but nothing wrong.