Breakfast buffet as well as dinner selections were superb, the chef excellent and friendly. Staff, particularly front manager were beyond helpful in arranging for nature outings.

Traveler should be aware that transport on Belitung Island is problematic. Car/driver hires for just half a day are expensive. Grab is only from the airport to your hotel. This transport situation was irritating but overall a minor issue.

The staff were lovely, always friendly. The pool is great with an awesome view, as was the view from our balcony. Belitung Island is well worth visiting. It has beautiful beaches dotted with picturesque granite boulders. Snorkelling was quite good also. Not too touristy while we were there.

Not much in the way of restaurants or shopping nearby the resort. You need to get taxis to the nicer beaches, though it was nice to be outside the main city. The restaurant could do with a change of music - they played the same jazz music for 4 days 😅

Enjoyed the stay in Swissbel for 4 nights. Location quiet and close to the Tinggi and Keluar beaches. There are plenty of local warongs to eat nearby and especially near Keluar. Hotel staff very friendly and helpful during our stay. You can rent a scooter via hotel and there are masseuse to provide excellent treatments. Breakfast was solid and delicious, mostly local Indonesian foods. Pool area clean and chill. The view to the sea is unbelievable - recommend the sea view rooms. Thank you for the great stay!

The location of the hotel is great and the view on the ocean from our balcony was amazing. Service was great. A special mention for Ms. Nina who has been extremely professional, kind and helpful throughout our stay.

Breakfast could be improved with a better quality coffee and more choice of pastries such as croissants. Also food quality served at the restaurant should be improved. The room at 5th floor was a bit noisy due to a noise perhaps from the water pump located on the roof. Also the AC is too noisy.

Amazing hotel, with beautiful rooms and massive pool located just 15 mins from the famous Tanjung Tinggi beach. Great staff, good food at the restaurant, beautiful ocean views, comfy beds, spacious rooms.

Missing clothes rack for drying towels, bikinis on the balcony. Rooms service was not refilling our toilet paper:(

the room was spacious enough and we stayed in king ocean view. The view was excellent, balcony wide enough to enjoy the view, facilities of the room was nice, water cattle working well and clean, so does the bathroom. Super King sized bed was very comfortable, and play room facilities was nice, we play chess and coklak at level 1 at night with a hot coco makes it perfect. Gym room size and equipment also enough for workout, a lot of dumbell choices.

The sheets was shown over used, it has discolouration already. The swimming pool are big enough but maintainance was bad, the tiles need lot to be fixed, it was dangerous for guest who swim and walk which can cut them self it was very sharp.

I just thought it was a great hotel in an amazing location. The staff were really friendly and helpful. There weren't many guests which was good for me but a shame that tourist numbers have not really recovered in Belitung since COVID..the island and hotel are really worth the visit.

There is a fair bit of rubbish on the sort of beach area in front of the hotel.

Be careful of the elevator doors, they're not responsive and will close on you if not careful. My arm received a huge bruise and my friend received a bruise on her leg. Steer clear of the doors especially careful of children.

room was spacious and clean, the bed was comfortable, bed sheets and towels were cleaned, food in the resto was yummy, facilities were very well maintained, staff were attentive, helpful and friendly. :)

I loved every thing, the food was beautiful and the staff made my stay so amazing but a special thank you to Ervi who went out of her way to make it magical.

Nothing every thing lovely