The staff was nice and kind. Willing to help and always ready to help. The foods for room service are amazing. We also able to pay with card, cash or qris, which is so convenient. All the food we've ordered are always delicious. We ordered the same foods several times and the quality and taste were not change. House keepings are amazing. They even asked if they were allowed to go inside when we just went out. They also politely asked when was the right time for them to clean the room when they saw us come too early to the hotel. My family went out early in the morning and sometimes went back in 2 hours for change. The front office was super nice and helpful. My English-speaking husband finds no difficulty in communicating with them. They also helped us to do an early check-in for my mum (for this room). I like they always added my favourite childhood food for breakfast (bubur sumsum & ketan hitam). Plus plus for their jamu (my husband named it "jungle drink"), we love it.

Yes, some of the corners in the building need a little upgrade. Our floor looks older than 2 floors below us. Especially in this room, where my mum stayed, the air-conditioner leaked so badly. The elevators need to be fixed, it said 1,000 kg / 11 people. But when it was just 8 people with no luggage it said full. As an international guess, we hoped they also catered more for the international guests. My husband couldn't use the bidet, and a bit shocked knowing that there was not a single new toilet paper in our room, we needed to call the front office to provide us, and they came with just one toilet paper.

I had a wonderful stay at Sahid Raya Hotel. The staff were incredibly welcoming and made me feel right at home. The hotel’s central location made it very convenient to explore the city, with easy access to tourist attractions, dining spots, and souvenir shops. The rooms were spotless, and the staff were always helpful and attentive. The restaurant also served delicious meals that I truly enjoyed. Highly recommended!

The room was not very spacious and felt a bit dated. There were also some minor issues like low water pressure that could be improved for a better experience.

The staff are polite, nice and kind. Willing to help us and go above and beyond. They made our room so beautiful and romantic at our honeymoon / anniversary night, we are so happy with our stay.

Nothing

The breakfast is fine. There are many food, but for me nothing is special food. The location is a bit far from the center of city, but it take less than one hour.

Ii don't like that they provide three in one soap which is for body wash, shampoo and hand wash. It is better they provide separate soap because the level of oil in our body is different.

Nice facilities, clean enough, but some deep clean will make it better

My bed was not as comfy, it as thought that there might be 2 smaller bed put together to make one big bed, i can feel it in the middle of my bed

Strategic location, family suite with 2 beds & living room is comfortable, great variety of breakfast.

Building maintenance need to improve.

Staff are friendly, given us early check in even hotel running full occupancy

The lift are OMG, super small and always full for certain hour

The suite room was nice and cozy

I had to wait for more than 1 hour to get the room and key I have booked online before.

Everything we like !

N/A

The tower i was staying at is so far away from the main lobby and front desk.