The readiness of the staff to serve and they appeared to be honest , reliable . The house keeping requested me to keep the used plates outside of my room , which did appear to be a bit out of place and while i have not considered this while rating the services , a lot of customers may consider this aspect . The wifi connectivity was poor and the Kerala chicken Biryani ordered for dinner was a let down while the other items ordered were good . A little more focus can be given on items like the AC and TV remote which were a bit weathered and required a couple of hits before it started working . on the whole it was a decent stay and truly value for money and since i rate the human element the most and must say there you scored very well . I will recommend your hotel to anyone who requests for my recommendation . Thanks for taking care of me Regards Ram

They said my booking was not included with Breakfast. i remember booking it with breakfast. so no clue of the breakfast server.

i checked the menu and found the food was a bit on the pricey side. However, it was a pilgrimage trip so i didnt concentrate much on food. instead i used Zomato to get something light which was delivered to the property.

Property is situated at a very good location. Rooms were medium sized and clean. Breakfast was awesome and would like to rate 10/10

It took 30-40 minutes for completing the check out even after informing them about the check out in the previous day itself.

Especially the cleaning teams, they did good job , and very good behavior and they support well . Amazing 👏., and also the reception team , kind and polite.

NIL

Very good place to stay

Should have accurate account of things they provided in the room rather than billing them without checking the facts

Check in time in the afternoon forced me to book the room for two nights even though I never stayed overnight. 24 hours check in would be fair.

Food and staff

Disappointing stay AC issues 😒 Ac made my stay uncomfortable. I HOPE the management take to step to address this issue.

The old world charm of this 40 year old Hotel is very much there. However, the room needed some upgrasdation

Absence of some of the modern amenities

Helpful and friendly staff. Good location. Hardly 5 mins from the main temple

Rooms need better upkeep. They were clean but not of the quality expected for the price

Good atmosphere of the hotel, breakfast awesome, friendly staff and more over hotel staff greeting is very good

Nothing