We were upgraded(not easily) to a large suite with a beautiful view to the river. The room was large, and the bathroom very nice. Breakfast was different and great. Marco was very nice. It was very close to Bard fortress. The Spa was great

Access was a bit hard, but there was a convenient parking area you have to drive to, and then, an easy passage through a bridge to the hotel.

Charming hotel in historic medieval town ... room was large with bonus sitting area (set up with day bed). All felt recently renovated and of high quality.

Room wasn't ready at 4 pm check in ... after a gentle suggestion, lovely front desk staff offered free use of spa area so we could freshen up. Room layout quirky, but fine - dim lighting was more of a challenge. Saw a few cobwebs in the corners but otherwise very clean. A friend was travelling with us and didn't have air conditioning (critical in this heatwave) but was moved on the second day (at her request) to an aircon room.

The staff were incredible and so attentive, and extra nice to our dog. Such care in the details and great restaurant - the food was excellent. The spa was good, and the area lovely. Will definitely come back!

I really, really enjoyed my two night stay at this hotel. The staff, the room, the spa, and the restaurant were all excellent. It is a great place to stay when visiting the Fort of Bard.

Nothing

Very welcoming and friendly staff, they accommodate all our needs. Nice view from the room, quiet area, great food. Totally recommend

The welcome drink at the arrival and the athmosphere

The spa - not included in the price, and too expensive if you book the room on booking

Nicely renovated, historic building. Great spot to see the bard castle. Great restaurant in the ground floor.

Breakfast was a bit below expectations for a 4* Hotel with a great restaurant (No vegetables, no freshly prepared food)

Stayed here before en route to our house in Italy. Its location is ideal. It’s In a great little town and a nice secure car park close by

The location was great. Staff and restuarant were very good.

The only problem was that the WiFi was very poor.

Everything about my stay was fabulous. The people here were very friendly and made me feel welcome. I ate dinner twice at the restaurant and the food, service and ambiance was great. Breakfast was good too. My room was roomy and comfortable. The location easy walking distance from the train station and the Fort Bard. I didn’t use the spa but I was given a tour and it looks intimate and relaxing. I would love to return.

I liked everything but a little shelf in the bathroom to put things would might be considered.