What we like about Botanic Charm - everything! Hotel is nice, clean, tidu and no noise. Even though I can't even speak Italian my English was enough - very nice, polite and friendly owners running their business in the best way. Helpful, pleasant and positive people. Our room was always clean, linen and towels changed. We arranged continental breakfast and every morning at 9:00 it was ready - nice, rich and tasty. Including coffee and tasty cookies, croissants, fruits, juices...plenty of wonderful choices. For the last day actually evening of our stay I took my wife for a Birthday dinner - before we checked our room after beach time there was a nice surprise - Birthday Cake from Andrea. He prepared the cake by himself with a bottle of Prosecco for me and my wife including greating card... Make us speechless. Overall experience about our vacation in Napoly and our hosts in Botanic Charm for two weeks - was aaaaamazing! Only negativity was nonprofessional attitude from booking.com taxy service guys - taxi service was included from booking.com side from airport and supposed to be included as well for our flight back home day - but nobody inform about that not us not even owners of the hotel that did not have idea that taxi service have been done without their knowledge. Because internal misinformation and bad nonprofessional internal booking.com department communication - instead of having a relaxing 55. Birthday Dinner with my wife - I was looking around scheduling a taxi ride for early morning to the airport! Tnx Good our hosts put great effort and did what we needed - arranged a taxi for us for 05:45 so we can be at the airport on time! I would recommend Botanic Charm to everyone who would like to spend a nice relaxing vacation in Naples. We enjoyed it and will definitely be back.

Booking.com experimental taxi service - nobody informed us that taxi service is included only on our way to Napoli not on our way back home to the airport. Explanation from some Mr Jerome that is not his fault but taxy department guys who are doing that experimentally in one way was so unprofessional I do not Wana use some other words... Shame on ppl!!!

Breakfast was great and room was very spacious. Owner was very kind and helpful. You do have to pay a 9 euro tourist tax (I think that is what it is called) in cash. He let me pay it whenever I could get the cash.

Only problem I had was the shower had a detachable shower head that would not stay in the position I needed it to. Not really a big deal. Water pressure and temperature were great though.

Very friendly and professional host. We loved all the little touches in all the spaces and decorations. It felt like the hosts really love this place. Comfortable bed, fun room, very very clean. We loved that you could actually smell the freshness of the towels, a charmingly light scent of vinegar (old school methods rock!) We felt at home there. We enjoyed our breakfast and the breakfast room was nice.

Nice and clean, the exterior of the building is typical Naples, but the inside is very good. The owner is SUPER nice, makes sure you have all that you need. He even bought gluten free stuff for breakfast for me.

Was only a short walk to city center. Lots of nice food places and bars in walking distance. The place was clean and the beds were super comfortable. We would definitely come back.

Wifi gave some trouble.

Location is good. Walking distance to good restaurants and train station.

Breakfast should have more choices like cooked eggs or bread toaster. Otherwise everything was good.

The location is under 10 min and €20 by Uber from NAP. Via Foria is a safe but busy street. Windows look at small and quiet side street, the noise is minimal. Easy walk to MANN, "Churches" and "Palaces" city walk routes, and steeply way to Capodimonte. There's enough public transport. It's the first high floor without lift, host helps everyone with the luggage. Renovated and spacious room, perfectly clean. Excellent bathroom and beds. Quick messaging with Vincenzo, Andrea did his best helping on site.

Breakfast was mostly [tasty] sweets, -- plain yoghurt would be a nice addition. The exterior isn't as nice as interior. Google Maps wasn't aware on weekend transport reductions (due to Covid19) - not a property issue of course.

The Botanic Charm is situated close to the city centre (20 minutes on foot) near the botanic garden on a wide street full of small cafeterias and shops. The B&B has clean renovated rooms with comfortable beds and all the necessary facilities (climate control, hair dryer, etc.). Every morning there is a breakfast served in a nicely-decorated lobby and you can enjoy some fresh pastry and tasty coffee. The greatest advantage of this place are the people (Vincenzo and his family) who always try to help and make your vacation as convenient as possible. Thank you guys for your hospitality, kindness, sincerity and incredible emotions that we’ve experienced during our visit - without you Napoli wouldn’t be such an amazing journey. We will definitely come back to you again and recommend this place to everyone! Grazie 😀

there’s no such thing!

The room was very nice and clean. The staff was friendly and service minded. I had a great stay at this place, and for a very affordable price.

Breakfast was only sweets - I missed some ham or chease.

This small family-ran b&b filled our expectations and beyond. Our room was very comfortable and spacious, with two little balconies, a dressing area and a large bathroom. They welcome you upon your arrival and then you have complete autonomy (I.e., no need to ring the bell if you come home late). For breakfast we were lucky to get big cappuccinos, homemade cake and fresh fruits. It is located right in front of Naple’s botanical garden (by the way open to visitors during the week, totally worth it) on via Foria, close to both the city center and the airport by bus. We’ll go back !!!