The hotel and room was totally moderate for my family staying for a cultural city visit. Rooms were clean with cozy own gardens though the old hotel complexity. The restaurant is not promising, however breakfast and dinner tasted good. The hotel staff was helpful even though they were usually resisting to smile. They have regular shuttle schedules from and to Cinnecitta train station providing direct commute to the city center. The shuttle was definitely a plus which is mitigating the distance disadvantage. Appreciated for their kindness providing shuttle to my family out of service hours in the late hours.

Coffee was quite bad. Restaurant should be renovated and enlightened with daylight.

The dinner at the restaurant. It was good and as abundant as you wanted it. The staff at the restaurant also very friendly.

They kept my id overnight, i.e., until the check out. This is simply outrageous... Are e-scanners really so expensive nowadays? and if so, can it not be done on a mobile phone? The hotel needs to invest money in the upkeep to maintain the 3 star hotel standard, in my view. This applies to both the common areas of the hotel as well as the rooms. For example, heating (regulation) in the room wouldn't work... The shower missed the door (open on one side) so inevitably the bathroom floor would end up soak and wet. The road getting to the hotel was in terrible shape. The hotel is however not to blame for that probably.

- the rooms are big enough for 2 people - cleaning is done every day - they have a great garden, with beautiful flowers - they offer free rides to the metro station. From there (Cinecitta metro station) you have a direct line to different attractions, such as Fontana di Trevi (Barberini station) or the Vatican. The metro system is straightforward, so even non-English/non-Italian speakers should be able to get everywhere without issues.

- the breakfast options are pretty limited with the same products every day. There are choices, but a bit limited from our perspective. This was the only thing that downgraded a bit our experience.

I booked here because we had a 06.15 flight and it was close to the airport. The receptionist, who was very friendly and helpful, booked a taxi and the transfer was easy. The free, timed, shuttle to the metro station made it easy and quick to get into Rome. There was shuttle back from the metro in the evening but the bus, 520 I think, from the metro meant we could return any time we liked. There was just a few minutes walk at the end. Breakfast was an enjoyable standard buffet.

Most of the pool was very deep which my grandsons didn't like. They still went in but stayed close to one end.

the room with terrace was perfect for us and our dog. the breakfast is good but could be improved with more savoury options

the edge around the terrace didn't allow us to set free our dog as he'd be able to go through and run around loose. persistent sewer smell in the bathroom it's not clear what kind of pets are allowed and what's the cost

The room was very clean and comfortable. There was a very nice looking pool but unfortunately we didn’t have time to use it. Staff were friendly and helpful. Good choices for breakfast.

We were half board. Dinner choices were disappointing (only two choices for first and second course; no mention of desert at all - the waiter seemed to give you what he thought you should have) and the menu was only available in Italian - I used to get the menu ahead of time to translate it.

The location is very good it’s easy to the train station. Normally we booked for 1night only but we extend for another night👌we loved it. The staff were very good room was big and comfortable. We hope to come back soon

The only thing we dont like was we dont have enough toilet paper🙄they gave us half only its not enough for 2nights stay…

Staff very friendly. One bed was missing in the room at our arrival due to an error in reservation website, staff reacted fast and provided the missing bed as we were settling. Dîner restaurant was good and staff there was super friendly. Breakfast was correct, although sometimes coffee cups were missing and one should wait for clean ones to be brought.

Location a bit far away from metro station « Cinecitta » of line A. There is a complimentary shuttle service provided by the hotel. However, the frequency of shuttle from/to station to/from the hotel was only every hour. There is a city bus close to the hotel but it’s also about every 30 min. Once in the metro, city centre is about 20 min.

The room is clean and comfortable.The wellness is great. The staff at the reception is helpful

The majority of the staff does not speak English. The staff in the breakfast room was impolite with the foreign guests, they only offered coffee for the Italian guests. Every morning, they went up to every other guest and asked what kind of coffee they would like, but not once to us. One time, the housekeeping crew left our window open, leaving our valuables exposed for hours.

excellent location for the airport. The staff were very friendly and helpful. The food was lovely, although the portions were on the small side and there was a limited menu. But we still really enjoyed what we had. There was a good choice at breakfast too. We didn’t get chance to explore the spa facilities so I can’t comment on that. It had a cosy lovely feel to it with the lights all around outside, we visited in December so I’m not sure what it will be like in the summer but there looks to be good outdoor facilities from what we could see. We will definitely return.

Only downsides for me was it could of done with a few extra blankets. There was 1 which we used on our daughters bed but we needed an extra one. It wasn’t major because we could control the heat in the room, but we did wake up boiling. Extra blanket would of been best really. It would of been nice to have drink facilities in the room, there was a mini fridge but that was empty and there wasn’t any tea or coffee facilities in the room. Thankfully we had taken water with us.