The staff in all areas of the hotel were amazing and made us feel so welcome. A special mention to the entertainment staff who were suberb. Their enthusiasm and positive engergy was contagious and added that extra touch to our time there. We enjoyed the chats at the pool, the aqua aerobics, the quiz, the shows, the music and the dancing and so much more. We had a fabulous time and would definitely recommend it. Thanks to all. Kind Regards, Caitriona (Katarina)

We loved having the three pools available as some were filled with toddlers but the Olympic size pool was wonderful. I wish they opened later than a ridiculous closing time of 6pm. I also liked the all-inclusive option as our parse family appreciated the convenience and simplicity of staying on property to eat. All staff were kind and helpful.

Pools closing at 6pm??? Absolutely unnecessary and ridiculous. American pools stay open till 10pm and we were disappointed that pools were unavailable after six. Also breakfast should be open till 10am not 9am. We missed all the breakfast buffets due to early closing time.

+ perfect location with the outstanding seaview + range of delicious meals served on lunch and dinner + helpful staff and our room was cleaned every day

- evening shows and all entertainment were conducted in Italian. No English at all. We felt excluded. - breakfast looked exactly the same each day. No vegetables at all. I would expect to have more healthy options instead of croissants, cakes, bacon.

The views were incredible from everywhere. We adored the sunsets. Great facilities and lovely staff. The beds were very comfortable and the room was a good size.

It's not an all-inclusive. It's full board with some drinks (which does not include red wine). All food, ice creams, snacks, etc between the three meals had to be paid for, including our first meal as we arrived just after lunch. Had never experienced that before.

We really enjoyed our experience with Citta del Mare, we liked the sea view from almost all the places in the complex, the large terraces, and the spacious rooms. Wonderful flowers and vegetation all around. The rooms were clean , fresh towels every day, and the beds were comfortable. We liked the Sicilian food, especially in the restaurant Sala del Golf , where they prepared fish and meat on the huge barbecue in the middle of the restaurant. The main restaurant was also good, with a wider range of choices. The kids' club was well organised and children enjoyed spending their time together, even none of them spoke English. Also, Kids' disco was a good idea, but it was too late. I would suggest changing the time at least half an hour earlier, starting at 9 pm instead of 9,30. The Olympic swimming pool was great, but we preferred the smaller pool for children. We tried one morning also the beach. It was nice, with sunbeds and umbrellas, but for a family with children was more comfortable at the swimming pool.

We didn't like the ants in our rooms, I think the hotel should find a solution to keep them out. We didn't like the little plastic glasses at the bar - they were too little for the hot summer days and produced too much garbage. It was difficult to make a reservation for the Pizzeria restaurant or Il Siciliano. The application didn't work, and you have to go to the reception to get it. Finally, we weren't able to reserve to Pizzeria, even though we tried in the last couple of days.

staffs, locations, hotels

no includesive by the swimming pool time , the drink expensive, the food for full board not as good test and not much choice to pick.

Staff incredibly friendly and helpful. Dinner was good, lacked variety from time to time but overall each meal enjoyable. A few facilities were shut owing to the time of year but all pools open and toboggan great fun. Shuttle to beach was helpful and readily available. When quiet this is a fabulous resort. We hired a car so location was fine, car is definitely recommended for Sicily in general. Would highly recommend visiting in the low season for (non-Italian) families.

Got very very busy on the last night and it felt like the staff were caught unawares a little bit. Almost every new guest on that day was Italian so both the general atmosphere and the hospitality of the staff changed and not necessarily for the better of the non-Italian guests (don't get me wrong, I love Italians and of course we're in Italy, but they can be a lively bunch let's say). I can see where some of the negative reviews are coming from however personally we had absolutely no problems other than feeling "swamped" on our last night. Also, the Il Siciliano resort is criminally underused. A really lovely terrace restaurant that just had the same food as the main dining hall! Perhaps later in the season they fire up the nice-looking outdoor oven.

Good swimming pool. Fatastic waterslide to the sea. Perfect spot for famlies with children. CDS Hotel could learn from Park Cristopal in Teneriff and Gran Canary.

Too mutch noice between rooms. Would be nice to make coffe/tea in room The "Shopping center" was a joke. Need to offer shuttle service to and from airport on fixed times. Need to offer better BUS/ transportatioin informaton.

We had a lovely time here . The staff were amazing and couldn't do enough for you. The rooms were spotless and cleaned daily with fresh sheets and towels. There is so much to do here. The kids loved it. The views are so beautiful. The food was great. Would definitely recommend 👌

There isn't much near by but plenty to do in the resort. So perfect for relaxing and lots of tours you can take

The people who worked there were so friendly, welcoming and kind.The food was excellent with a fabulous variety and it was really fresh.The animation team were unbelievable and really made our stay so memorable .The views were spectacular. All we could see were mountains and tge sea.❤️ We will definitely be back.

We loved everything