It had everything we needed, and it was only for 1 night. Very friendly staff, okay breakfast. Bit outdated, but clean and everything works as expected. But if you are looking for a spa day and good massages, then stay here. Book the room that includes the spa access. The spa is amazing, and you will find everything you need and more with this hotel/spa Treatments like facials and massages are extra and not super cheap, but it is so worth it. You want a relaxing day at the spa book here.

The included breakfast was exceptional. Staff very friendly and informative on public transport to Rome. Clean, comfortable and well appointed rooms.

I booked through Booking and specified 24 hour check in and airport shuttle because my flight was arriving at 10pm. The hotel requested my flight arrival time, but after waiting 45 minutes outside for shuttle they sent a text saying shuttle not available and that I should take a taxi. The taxi cost me 100 euro which was more than my flight to Rome. Hotel said I should take it up with Booking.com I was lucky the taxi accepted credit cards because I did not have that much cash. Make sure that shuttle service is indeed provided by hotel before you make a reservation

The breakfast was a classic continental breakfast with personalized service. We were served even though we arrived late to the breakfast room. The staff didn't bother us till we finished and left the breakfast room.

No coffee machine. You had to order each time whenever you wanted a drink. No fresh juices. No soft boiled eggs.

Location is very good outside Rome center. Easy to find and access by car. You can reach Rome city center by bus or train in 40min. The hotel is on a high level. Breakfast was great. Lots of options. Very friendly staff. Free parking. Excellent WiFi. We entered our room early in the morning despite we were expected at 14:00.

Location, ambience, cleanliness, and staff courtesy

The old lift, but it is well. Same breakfast menu....

Facilities were great including Wi-Fi, air conditioning, bar, restaurant, swimming pool, spa and gym

Location. Tivoli Terme didn’t have many restaurants to choose from within a walking distance of the hotel

very comfortable room, nice out door swimming pool

Lousy wifi, can't support two device at the same time in the same room

Staff were extremely helpful. Swimming pool was great. Very well located for us to attend a family wedding in Tivoli. We would stay again. Thank you for your warm welcome.

More pillows in the bedroom please ! Also a few more products in the bathroom, eg. body lotion.

Everything was good exept the mattress

The mattress was not comfortable

The staff were excellent! The reception ladies were wonderful and helpful, the restaurant staff made me feel like a queen! The spa was spectacular!

More hooks in the bathroom to hang towels, my robe, pajamas, etc.