We arrived way too late for check in but the staff was super helpful and we got in even after the deadline. Everything was clean, nice. The breakfast was amazing and very tasty, would probe better if there were bigger glasses for drinks but wasn’t anything bad. The staff in general was really helpful, rooms are nice, bright and clean. Also the view was very nice.

To get into pool you have to wear swimming caps which seemed funny to us and we didn’t get in. The only thing we really didn’t like was the location, because outside the hotel everyone knew we were tourists and stared a lot. I would use this hotel again but only if we were with car. Would say it’s a sketchy place around.

The staff were friendly, very helpful trying to accomodate my poor Italian. nice clean rooms, FANTASTIC swimming pool!

The bed was very hard. Otherwise pretty good. The room doors need oil on the hinges- they all creak like a haunted house! As I was using public transport, I found it quite a way out, & a 15min walk from the train station to the bus stop . Thanks to the locals, I got there though!

Half of hotels in Italy don't respect price of reservation. Asking extra money for taxes despite on the offer it clearly mentioned "price includes ALL taxes" It really doesn't look like a 4 stars. Rooms are in separate building looking like prison/hospital building (or American motel).

the staff were amazing specially Romeo he was amazing he helped us even with the shittle . he directed us how to use it where to go and where to stay . all the recipients people were wonderful and very helpful . flexible with every thing acually they made our stay easy for virst time visited in the Tivoli . but the location acually was pretty far u will need taxi or shuttle to go to Tivoli attraction .

Good safe parking and easy to find the hotel. Rooms cleaned daily and towels changed daily.Good selection of pastries at breakfast. Nice coffee.

Limited savoury selection for breakfast. The restaurant food was disappointing in the evening.

Room was newly renovated , bed & pillows was comfortable

Toilet area very small , but sufficient for 1 person

Front staff good. Bar staff so-so . Room good

Pool closed !! Breakfast staff not real friendly. Had one drink. .. VODKA. After 1 drink....ran out ???

It was attractive with a nice pool and restaurant.

The property was in a commercial area only accessible by car or taxi and taxis were hard to get on a Sunday. The shuttle service was by reservation only.

The rooms are modern and clean and the hotel was easy to find. One incredibly kind staff member even helped us with another booking!

The only downside is the restaurant! Don't eat there (food was overpriced and so salty it was inedible)! The female servers made fun of us in Italian while we were sitting there and when my friend who is Italian called them out on it they just scurried off (they clearly thought they could get away with it because they thought we didn't speak Italian), no apology, nothing!

The room is very good

The location and the lack of reception at night, with the risk of being outside and the entrance door lock by mistake