This place was great. We got to park right outside our room, the staff was so helpful and friendly, comfortable bed, great shower pressure, table for eating in the room, and a lot of space to bring in our road trip supplies. The dog area is the best I’ve seen at a hotel. Almost completely enclosed and well kept. Our dog loved it and being the central place for dogs staying there meant he got to meet other dogs. I’ve attached pictures. But the most impressive thing was that they really don’t have to try this hard for business with Wall being so small and the city to service Badlands National Park but yet they still work hard to make it a great place to stay which made me like the place even more.

Breakfast quality was just ok.

We booked a family unit at the hotel and we were very happy with it: the unit was essentially a small apartment with two rooms, a kitchenette, and a bathroom. With three queensize beds, it was very comfortable for us as a family of four. From the hotel, you can easily walk to the attractions in Wall - everything is essentially within max. 7 minutes walking distance. Even though the hotel was fully booked, it was quiet and well managed.

Breakfast is a noisy and crowded affair: while staff is very friendly and you essentially find everything you need to get a good start to your day, the pool house is rather small to host as many guests as are headed to breakfast together. You might need to wait for a table or take your breakfast to your room. For European guests, it will be rather disturbing to see that all the plates and cutlery are disposable - be prepared to send a lot of waste to the landfill.

We (wife and I) found the staff more friendly, professional, efficient and very 'with it' as compared to other motel/hotels we've stayed at. The room was cleaner and better maintained as compared to the competition as well. During breakfast, a staff member actually paused at our table to ask how our stay was going. In my haste in departing I left an item in my room. The staff (including the owner) really went the second mile to locate it and ship it to me. Anytime I'm in the area, I'll lodge at the Best Western Plains Motel.

If I had to think of something, it would be the milk ran out during breakfast. However, within 15 minutes the milk dispenser was refilled. That's it.

It’s obvious this family takes pride and care in this business. The staff is friendly and genuine. My expectations were exceeded for this location. Breakfast was good.

Not this property’s issue, just know there are few options for an evening meal in Wall in the off-season, even on Friday at 5:30pm. Wall Drug, for example, only operates during the daytime. I found a local bar/restaurant down the street from the hotel after walking around town a bit. Some info found online is not up-to-date, including what looks like a bit fancier place that was supposedly open but the doors were chained shut.

Location, 2 pools, friendly staff. Comfortable beds. Clean. Location is perfect to see Badlands, starting from either the West -or- the East entrance.

Breakfast, while the staff was friendly and attentive, the eggs tasted weird. Good enough if I had been backpacking for 16 miles the day before & then skipped dinner, but I had not. I don’t eat pork, so other than milk/yogurt there were no protein options for me. Also: bring your own tea if you like non-caffeine tea, like mint etc. no herbal tea options.

Easy check-in and room access. Very nice pool area and hot tub. We stayed in the off-season, so it was quiet due to fewer fellow guests. The staff at breakfast were incredibly friendly and a great source for information about the area, weather, etc. The classic horseshoe motel design suits the location and vibe of Wall perfectly.

Room had a slightly unpleasant odor, probably from the carpet. Not oppressive, just ever-present.

Staff was amazing, very friendly. Felt like family. It snowed unexpectedly about 5 inches overnight and several of the staff were out shoveling at 5am! They even shoveled between each of the cars as a walking path. They also provided brooms to clean cars the off. Breakfast was really good. Provided great advice about the Badlands park. We had the family suite, 2 adults 3 teenagers and it was very comfortable. Beds and pillows were comfortable. We would definitely stay there again. Highly recommended.

Bathroom was a bit tight.

Great location for getting out to the Badlands and seeing Wall Drug. Comfortable bed and linens. Good breakfast and very pleasant staff at checkin and at breakfast. Quiet place! My only critique is that the fan in the room was either all on or all off but perhaps that’s normal. We slept on the far bed to avoid having air blowing on us. The whole stay was more expensive than I expected but those are the prices for a good, clean motel near a national Park. I would definitely stay there again. Thx!

Customer service provided by Ren upon check-in was excellent!!! We were given a room on the 2nd floor and my husband felt too tired to be able to carry luggage up the stairs. I went back to the desk and Ren was able to get a room on the first floor for us!!! So appreciated!!! She was courteous and very gracious!! Ren did not make me feel like I was a bother and was very happy to be able to help us!!! I hope she is rewarded for her outstanding service to customers!!!

The breakfast was great, staff was absolutely amazing and attentive to every need. I don’t know that I have ever encountered such good hotel staff. The room was larger than I anticipated. Pool and hot tub were nice and well maintained. Excellent value for the price. My kids loved the popcorn in the lobby every day.

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