I had a wonderful stay at this hotel! The room was a great size for one or two people, but what really stood out was the fantastic location. Just a 2-minute walk to nearby Ebina station and surrounded by restaurants, it was incredibly convenient. Plus, having a convenience store right beside the hotel was a bonus. The hotel itself is a tall, clean building with complete amenities. But what really made my stay special was the exceptional service from the staff. They were friendly, helpful, and made me feel right at home. They also have a laundry area which is perfect since I travel light. Overall, I'd highly recommend this cozy hotel to anyone looking for a comfortable and convenient stay!

The room size, it might be a bit tight for travelers with multiple large luggage pieces. However, for solo travelers like myself with minimal luggage, the room size was perfect. I did experience a slight issue with the room temperature, as it felt a bit warm. I tried adjusting the controls, but eventually opened the window for some fresh air. The staff advised me to turn off the AC and open the window instead - perhaps a brief guide on using the controls would be helpful. Despite these minor points, I thoroughly enjoyed my stay! The room itself was cozy, clean, and comfortable, with a pleasant scent. The bed sheets were fresh, and I appreciated having a separate bath and toilet. The amenities were also complete and convenient.

Sorry. We didn't eat breakfast in the Hotel. The location was great. Close to everything. Station, Restuarants, Shopping. The room was set out nicely. toilet separate to bathroom. Sink in the room to wash cups and dishes separately. Cleanliness and hygiene a very high standard. Staff very friendly. Had a good experience staying here. Would stay here again if we came back to Japan.

Check in time could be earlier. Check in time was 15.00. We had to travel by train from Narita to Ebina so it took a few hours anyway. Not too much of a problem.

Everything! Newly updated, very clean and user-friendly facilities. Beautifully amenities, in close proximity to the 7-11 and the train station. Friendly and courteous staff. Very cool A/C.

I like everything about the property. If I have to be critical, the only thing I didn’t like is that the rooms are very very small. But that’s normal for hotels in Japan.

I did have the breakfast and while it was satisfactory, I would have to simply say, it was pretty basic, but good enough. It definitely catered more to a Japanese traveler vs. a western traveler, but I didn’t expect the Four Seasons anyway, so it did the trick. The restaurant area was just adjacent and opposite the front desk area, was quiet and comfortable enough. I don’t remember if I paid extra for the breakfast or if it came with the room I booked, but either way you’re paying for it - therefore if you’re really keen on getting in a quick and easy breakfast in the mornings, it’s probably worth it, otherwise just as well you could skip - especially if you are expecting pancakes and French toast and omelette a cooked to order - there was none of that, just some fried eggs and a bunch of Japanese pickled veggies and the like.

Nothing to complain about with this hotel.

Hotel Vista is located in a super convenient location, minutes walk to Ebina station, and supermarkets/shopping centers. The room is super clean, and bed is extremely comfortable.

The chair was too soft, and not tall enough, it kinda hurt my back lol. But it is not a big deal

Helpful staff with 24 hour reception. A lot of amenities with eco mindset, they provide necessary stuff in your room (towel, shower set, hand cleansing foam) but for what some customers may bring their own, can be shopped at lobby area (shaver, toothbrush, etc). The room is equipped by faux leather slippers, single-use slippers, and my favourite is bathrobe-like sleeping suit. More to love, they separate toilet and bathroom, I mean, separating rooms. The hotel is in superb location with convenient store and two Izakayas next to the place. It is kind of in the heart of Ebina, 2 min walk to train station, supermarket, eco market (weekends) and surrounded by malls (Shoppers, AEON, IOIOI) and more restaurants near train station. Life is so easy there.

Staff hardly speak English but they are truly helpful. The room is a bit small but understandable as it is Japan. However, bed is too soft for men and felt backache after woke up.

friendly staff and super nice location. the hotel is located 5 min away from the terminal station that also gives all the way to tokyo (does take a while tho)

the layout of the room. I am used to smaller sized rooms in Japan but I couldn't even put my suitcase under the bed.

Super close to Ebina station which is a rapid express stop on Odakyu line which goes directly to Shinjuku. Within 5 minutes walking distance from Lala port (big modern shopping mall) and Vinawalk (older but sprawling walking mall). They do have 2 coin laundry machines and 2 coin driers. Paid laundry service is also available. Beds are specious and comfortable. Staff is super accommodating and friendly. House keeping staff is meticulous. Most guests are super quiet and I had no problem sleeping. I could not hear any street level noise on the 8th floor. I stayed for about 3 weeks for work and it was definitely worth the money. Fantastic value.

Complete western gripe so take this with a grain of salt; rooms are a little small. Do not be surprised. For the money, it’s worth it.

Everything!!!! I’ve made it a point to stay at this hotel anytime I need to travel to Kanagawa. It’s a very convenient location as it’s next to the station.

Nothing! Everything was fantastic 🤗

Very close to the railway station, we stayed here as in the centre of Tokyo prices were very high at the weekend, it was only about 40 by train from the centre. Staff were very friendly, there is 7 eleven under the Hotel.

all good