The staff were very kind and friendly and they could speak English quite fluently. The room was quite old.

The view of Mount Fuji is absolutely breathtaking. We had the view from our balcony. There's also a public bath that is quite fine too.

It is a bit far from everything. It's convenient if you go by car. I'm not sure if it's a good choice if you go by other means of transportation.

The staff was super friendly and took care of us from start to finish. They were super accommodating and helped us with our car and bags. The hotel was in a great location; but is maybe better accessed by car if you want to go places. There’s a conbini accessible by foot if needed. Mt Fuji was beautiful from our room and the balcony is shared access for a great view too - we took a lot of pictures! Everything was super clean and they even had a table tennis room! The public onsen hours were long into the night for a convenient night use as well.

The owner and the staff were so friendly, impressive welcoming us when we arrived and recommended us place to visit near by the area. We enjoyed our Japanese style room and open air Onsen with Mount Fuji view and Shoji Lake. Kayak and camping can be done around hotel areas ,too. There was a rooftop terrace where we could take nice photos and enjoyed the view ! Breakfast can be requested 1 day in advance or when check in . The location is a bit far but still can be accessed by Blue bus. The were few shops and restaurants near by, but close around 18.00-19.00 hrs. We would definitely come back to stay here again!

Just spent three nights at this wonderful hotel. They are so welcoming and gave us such amazing service! The owner was so great and made us feel right at home with tea and treats after a long car ride. One lovely man helped us park and took our bags up the flights of stairs. We found the beds very comfortable and the view from the room, Onsen and roof top are beautiful. The Onsen was a highlight after a long day of exploring, I looked so forward to soaking and it being open all through the night and early morning was great for me because not used to the time change I would soak 3:00 in the morning. Thank you Shoji Lake Hotel for an amazing stay!

I cannot recommend this property more and we will definitely be back! The host is so gracious and kind, greeted us at the door and helped us take photos The rooms are utterly beautiful with traditional tatami mats and a stunning view of Mt Fuji Very modern, specious bathroom with great toilet Private onsen Can hire kayaks on the lake Also close by is the most stunning hike ever There were barely any tourists around and it felt so peaceful and serene.

Not that I didn’t like it, but good to be aware that it is fairly isolated from the main area. There is one restaurant and convenience store within walking distance, which was delicious, but would advise bringing some convenience store meals to reheat as well. The idea transport would be to drive, otherwise there is a bus that drives past 4 times a day.

I’m so glad I chose this place! We stayed for four nights while exploring the Mount Fuji area, and the experience was amazing. The owner was incredibly welcoming and helpful with everything. Our tatami room was beautiful and clean, and we had an amazing view of Mount Fuji right from our window. There’s plenty of parking, and the outdoor onsen is modern, with stunning Fuji views—open all night! Plus, they provide a free yukata to use during the stay, which was a nice bonus!

The hotel is a bit old, especially in the halls, but the room and bathroom are fully remodeled and feel brand new. Everything else was so great that it didn’t even bother us!

The hotel is truly wonderful. Its situated near the most beautiful lake I’ve seen and the Fuji Mountain View is just amazing from there. Mr. Kobayash (hopefully I write it correctly) the place’s owner is very friendly, hospitable and nice person. The whole hotel staff taked care of us and treated us like they’re best guests. I would definitely come back here. It’s about 20 min on a bus from the nearest big city or you can rent a bike in the hotel to ride around the town. Very peaceful place and the hotel also has hot tub with thermal water which was a huge plus for us💚

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We loved and enjoyed every minute of our stay here, from the warm welcome and service of the staff (we were personally welcomed by the owner 🥰) to the cozy and best futon beds I ever sleep on. I had the best sleep here during our trip! The view of our room is spectacular. Unblocked and best view of the Mt. Fuji for me. The owner was so sweet to take a lot of pictures for us. I also loved their open bath (onsen). Peaceful and quiet. One of a kind experience. Already booked our next winter trip here. The place has a number of camping site activities good for couples and families. Our stay is indeed a remarkable experience and I highly recommend this place.

One should note the last bus schedule coming from shin-fuji station which is at 2pm. Beyond that you need to take a taxi.

Beautifully located!!! Just for that worthy to stay (at least one night). Better to go by car, but in case that’s not possible, you can go by regular bus, as there’s a stop in front of the hotel. There’s a restaurant walking distance. Amazing and friendly staff, the owner welcomes you when you arrive, even ask your camera to take pictures of you with Fuji Mt. They don’t speak english very well (normal in Japan), but they do their best to fill your needs. The hotel offers 2 different baths (open and closed), and it’s divided by men/women (from 3pm to very late at night). They dont have lift. The ground floor was remodeled, so very new, the rooms are a bit old.

It’s a very interesting experience to sleep in a traditional japonese room, but it’s not the most comfortable. For one night I think it’s ok. Bed a bit hard, pillows are hard too. No blackout curtains, so the room lights up when the sun comes.