We stayed at Fukui Marriott for 7 nights and overall had a comfortable and pleasant experience. The staff were kind and helpful, and the room was kept very clean and cozy throughout our stay. When we first checked in, the coffee machine in the room was not working. After we reported it, the staff responded quickly and replaced it with a working one. The coffee was excellent, and we truly appreciated their prompt service. However, there were a couple of issues worth mentioning. Although our daughter only stayed with us for 3 nights, we were initially charged for the entire week. We had informed the hotel in advance, and after multiple discussions, we eventually received a partial refund. We appreciated the resolution, though the process was a bit time-consuming. Another small inconvenience was that on the nights when three of us stayed, the room was still only prepared with two cups. We mentioned this to the staff, but unfortunately, it was never addressed during our stay. We hope these details can help the hotel improve in the future. Despite these minor setbacks, we enjoyed our time here and thank the staff for their warm hospitality.

This was the best hotel we had in Japan! It’s right next to the Fukui train station. The service was amazing. The room was so spacious, stylish and comfortable. And the view was just beautiful. Actually the hotel lobby is at floor 15 and the rooms are above. The breakfast was more European than Japanese, which we actually enjoyed for a change. There was also much more variety. The eggs (cooked, boiled, scrambled or poached) are prepared on site. We were quite sad to leave the hotel after just one night. If we had known it would be that great, we might have planned differently.

Nothing. It was perfect!

The service, location and facilities were great and the room was well designed. Friendly staff and we also had room service breakfast on two days. Big thank you to the night concierge who upgraded us to a better room at midnight after we discovered our bed was dirty.

The cleaning could be improved. There was a small pouch from a previous guest left in the drawer and a small earring post back on the floor. The mirror in the bathroom was mouldy in the light fitting. The pillow also smelt faintly of perfume and the mattress had the faint smell of another guest’s body odour. The top sheets were clean but the mattress protector underneath should probably be changed. When we had our room made up on the second day we found sandy dirt under the covers when getting into bed at night. It seemed as though the housekeeping staff had worn shoes while making the bed. We informed the night concierge and he helped us to change rooms straight away, big thank you to him! The new room was much cleaner and did not have the same problems.

Very convenient and short distance from the Fukui Train Station and nearby for shopping and food. Clean and comfortable. Only the entrance was a bit hidden and had to pass through level 3 and level 16 before getting to the room. Rate did not include daily breakfast and gym had no pool, no bath tub. Although had free toiletries. So was a bit pricey.

The location was good. Hotel was new. Staff were friendly. Easy to find food there.

Parking fee was a bit expensive- 2000 yen per day. About the room, once you walk into the room, the space is a bit small. It's where you put shoes and open the wardrobe. Rubbish bin in the bathroom is way too small,

The location was perfect and very convenient. The hotel was new and stylish, staff are all very cheerful and helpful. Nice city view in the room, comfy bed, Nespresso machine in the room, everything is perfect. Highly recommended.

No direct elevator from 1/F to hotel room.

The room is spacious and the scenery from the room is magnificent (at least to me, yes). The location is so nice as it is next to the Fukui station.

There is a bit dirt on the pillows that has not been cleaned yet. But in general, the room is quite clean. Just this minor problem.

Everything. It is a beautiful hotel, simple and contemporary. The staff is very kind, warm and helpful. The lobby smells lovely. The rooms are incredibly comfortable and western in terms of size and amenities. To me it was a complete 10!

Nothing

Everything feels new, classy touch and comfortable for the family. Location is very central, next to the train station, easy to get around. Many eateries around too if you want to look for alternatives outside of hotel offerings.

Very comfortable, the bed was the most comfortable I have ever slept in. The room was light and airy and had fantastic views.

It was very expensive! But maybe that's inevitable for this type of luxury hotel? It would have improved the experience to have a spa at the hotel.