Staff was friendly and helpful

Staff really helpful and friendly. Room was clean. Short drive to most places

Service was awesome, the staff was cleaning the front of hotel and invited us in even though we were early for check-in. Vending machine outside hotel was a plus! Staff were able to speak pretty fluent english and offered us coffee sachets/tea bags. Although old, the hotel feels clean. Numata Sakaemachi area was nearby (we strolled there) with huge Muji, Paseos, and Fressay.

No stairs was a minus, but we were prepared for that. Decor was very dated since it's an old hotel. The worst was the noise - we could hear footsteps thumping around the room (sounds like from above), and even yelling sounds at night. We barely slept for 2 hours and just decided to hop on the first bus for Oze.

comfort and clean.

The hotel is quite far from train station. There was not public transport after 8.36pm to go to the hotel. We have to walk uphill and stairway to reach the hotel. The hotel staff tried to look for taxi but can't found one. There is no lift in the hotel. We were located on room at ground floor and another one on 3rd floor. So for the 3rd floor one, we have to bring our luggage walk all the way on stairway to the room.

If you come by train, the climb up the cliff to the hotel would a killer in the summer or on a rainy day. But I came by car and parked in their lot, so it was very convenient. The hotel is in walking distance to the castle ruins park and restaurants, temples, etc. The room is crammed with gadgets - microwave, hot pot, bed light, dehumidifier, etc etc.

Well, for the price one can’t complain. The bathroom is a typical tiny unit bath you find in business hotels of that era. It works.

it was convenient and open when I arrived late into town. the guy on reception made me feel comfortable and into my room quickly.

It smelled smoke, and they said no spare room as all full. No way but to stay there but it was not comfortable. If I had option "no smoking" when booking, then it would be better.