The man at the front desk spoke English and was so friendly. My room was extremely comfortable and perfect to relax and work from. There were some good restaurants in walking distance and the hot spring was nice. It was perfect for a weekend getaway from Tokyo. I would go back again. They had a nice little area for snacks and confectionaries as well in the lobby. Out back is the remnants of an old quarry which are definitely worth exploring!

The water in outdoor rock portion of the onsen was so hot I got burned and couldn't use it. I would prefer non flueresent lights as it killed the mood of the beautiful traditional space and made it less cozy. Without using the lights it was hard to read and write in the evening. These are minor details and all in all I loved my experience.

The breakfast and dinner meals were amazing! Always on time! The amount of thought that goes behind the presentation and delivery of dishes was unbelievable. We felt like royalty. The level of service was excellent. I always left the dining room feeling full and happy with the meals. Also really liked the complimentary drinks in the main lobby area.

Location is in a somewhat inconvenient area that is a little dangerous to get by foot from bus stop Kona Onsen Minamiguchi (one road shared by two ways of traffic going at 30km/hr)

This was only our second ryokan experience, so we don't really have a reference for comparison. However, we could barely find any fault with this one. The room was beautiful, spacious and well equipped, as were both onsens. Dinner was delicious, staff was professional and spoke enough English. I definitely recommend taking the dinner option, and coming on time (before 6pm).

If I have to find a fault: our 13yo child was served a different dinner than us (perhaps that's normal), and frankly the adult version was probably better.

Friendly Staff. Free amenities in the lobby available at opening times. The bath cave it's a unique experience. The traditional Japanese breakfast (Miso soup, tofu, sashimi, grill fish, pickles, egg, rice,...) was delicious!

The distance to the train station can be challenging if done walking and carrying heavy luggage, but taxis are available and at affordable prices. Some may find parts of the hotel a bit dated.

A very authentic japanese ryokan experience! The staff and manager were really kind and warm even though they dont speak that much english - but that doesnt matter. The place seems a little old in terms of aesthetics and facilities, but this is just a part of the charm. The food - especially the dinner - was really great! The value for money is really good! Bonus tip: there are a few places to rent e-bikes in the city, which is super nice for exploring the surounding cities with beautiful nature.

Incredibly kind staff, beautiful facility and onsen, wonderful food. The surrounding town is also very peaceful and great to walk around! I will recommend to all my friends and family. There were also special treats and drinks in the lobby! There is also a cool shrine nearby, just 1-min walk away.

Everything was perfect. Thank you for your hospitality!

EVERTHING!! The most hospitable staff imaginable, we were treated like family, warm reception, we ate a traditional dinner and breakfast that was made and served with such beauty and respect 🙏. Our family of 4 loved everything. The onsen was relaxing and rejuvenating. We loved staying here so much.

Nothing! But for westerners like us, a traditional futon bed can be a bit hard so takes getting used to.

The Honjin is a very nice, traditional style hotel in Izunokuni. The property is in a very quiet location and very well maintained. The two Onsen facilities were most welcoming and the cave onsen quite unique. The Japanese breakfast was superb. I will be recommending this property to others.

Nice hotel with onsens and Japanese style rooms. The look is outdated but everything is very comfortable. The personnel are outstanding and deserve a 10. Good onsen and extraordinary Japanese breakfast.

We really liked this ryokan! The onsens were very nice, dinner was abundant and varied, and all the staff was very welcoming and helpful (and special thanks to Joji, who helped us a lot during our stay!).