The queen suite was amazing - spacious, authentic feeling and the open air hot spring was amazing to use. Gorgeous view of the ocean and a lovely bath. The pictures aren’t doing the hotel justice - it looks way newer and more luxurious in real life. We were well stocked with amenities, which were lovely with nice fragrances. The check in experience was very welcoming. We were served tea and delicious matcha crème brûlée. Incredible! The building itself is very beautiful, located right next to picturesque cliffs, which had a little hiking trail.

The restaurant was closed for maintenance on Monday, which was unexpected.

When we arrived the personnel did a pre-check and luagge was promptly transferred to our room. English speaking person instructed us about the hotel facilities and offer Kimono wear which I guess is recommend of you have Dinner there. The onsen on the balcony of our room was great despite the fact that you hardly can look out or want to look at from the 3rd floor. The room is in Japanese style with Tatami and cosy beds which we found quite soft. The AC was a bit noisy. The toilet is separated from shower and washing area. The room overall is quite big and comfy. Parking is about a couple of minutes walk away.

If you miss to book dinner in advance, there I'll be no option for you to get some food. Unfortunately we missed the notice in Japanese where this was pointed out and it would be great if the hotel would take respect of guests not speaking/reading Japanese. The hotel is located in a shady part of the bay and we had a room at the 3rd floor where the onset for public visitors is located, which is not the bad thing but from there you see mostly at the onsen building which is no fun and you miss most of the sea view. Should be better from 4th floor or higher.

During my stay, I was particularly impressed by the stunning onsen view from the public bath, at least from the male's perspective. The scenic beauty added a tranquil and refreshing element to the bathing experience. Highly recommended for those seeking a serene escape.

The facilities were satisfactory and met the basic needs, though they didn't exceed expectations. Overall, the experience was pleasant.

Very welcoming and spacious room with old fashioned charm.The outdoor bath was very nice as the water was direct from the hot water spring,

The restaurant wasn't open for dinner or breakfast when we were there so check as there aren't a lot of options in Toi,

Very kind and welcoming staff. Nice hotel, nice location and view. Private outdoor onsen is wonderful

Confusing reservation on booking .com : it seemed that Kaseiki dinner and breakfast were included, but it was not the case when we arrived at the hotel. Disappointing, also disappointing the fact that no arrangement could be made for dinner and breakfast.

Really great location and exceptional service.

Parking was off site with no valet. Meaning if it’s raining, too bad you are going to walk to your car. Facilities were fine but obviously dated and worn if you know where to look. But overall exceptional service and a relaxing stay. English speakers on staff too.

Very nice staff , especially Salahaddin from the restaurant hosted us very well . Explained all the dishes and was very kind. The tatami room was wonderful with a sea view.

Nothing.

traditional ryokan room, comfortable pillows (traditional bean and soft) and the duvet/comforter was very soft. Amazing views. Friendly staff. The onsen is lovely with nice products. The breakfast was great value.

in room bathroom is quite dated but was very clean and tidy. they didn’t have availability left for dinner for us, but recommended a local sushi spot nearby that was a nice experience.

We loved everything about the hotel. The in-room private hot spring tub on the balcony was top. The onsen, spacious and with seaview, is one of the best we have had. The highlight was definitely the kaiseki dinner in our private dining area! We highly recommend this property.

Nil

The hot spring is very comfortable, and the service staff at the front desk have a super good attitude. We were supposed to be late for dinner, but they still helped us win it!

You can write more clearly about the transportation mode you are going to, as the information on buses is quite complex