The location was good, by the historical wharf, and about 10 minutes walk away from JR Kushiro station. The area around the hotel is populated by many small eateries and clearly near the entertainment district. The room was good, albeit old, by business hotel standards as expected from the Dormy Inn franchise.

There were only two slow elevators that served all floors. If the hotel was full (as it was when we stayed there), you would have to queue just to get to your room and other facilities. The front desk staff was cold but remained relatively professional throughout all interactions. It was clear they were not interested in giving a personal experience.

It’s standard check-in like other dormy inn. The location is a bit far from the JR station, around 13min walk. It has quite some local restaurants in surrounding area but mostly only open at night. It’s close to a bridge with great sunset. You can also enjoy it at the top floor but sometimes the crown hotel building may block the view. It’s awesome to have free ice cream and soba just like other dormy inn chains but the ice cream run out quite fast for this one.

I stayed for two nights and really liked this hotel. My room had an ocean view, and it was clean and comfortable. I enjoyed the hot springs, the massage chair, the late-night noodles, and the relaxation area outside the hot spring bath, where I could admire the beautiful sunset and ocean view. The hotel pays great attention to detail, and I hope to stay here again next time!

NO

Great location and breakfast buffet has an excellent value (a lot of choices). Follow up service was really nice (We forgot something and they shipped them back us promptly - JPN address). Many different amenities are available too.

I can see that the hotel expects self-service Check-in/Check-out process by machine which I found a bit messy. I wish that Onsen floor is a bit more roomy - very tight space.

Hotel is clean with beautiful Onsen and lounge on the top floor overseeing the bridge. Breakfast is on the higher end but is worthy because it has a good spread of sashimi, ikura for making your own Kaisen don.

They only provide one pillow which is feather type and is too flat. I woke up with a sore neck next morning.

The breakfast was good quality Japanese food. The staff were very cheerful & helpful especially calling up two taxis, which were professional & well-versed in Kushiro's highlights.

It was a bit far from the station with luggage & thru the snow. We caught a taxi from & to the station.

Room was comfortable. We chose one with a tatami area so it was not too small. The nightly ramen is always a welcome snack, especially in winter.

It was costly for Dormy Inn (even if it’s Premium) and we didn’t realise it was so much cheaper nearer the date. The price difference left a bit of a sour taste but it’s a lesson learnt.

Staying here is about enjoying the experience, from the onsen, massage chair, free flow ice-cream and probiotic drink, books, ramen supper, wide spread of buffet options, and Japanese style room + amazing view!

I like everything available.

Good location about 10 mins walk from the station. Plenty of buses if you don't want to walk. Excellent breakfast as always in a Dormy Inn. This is a premium Dormy Inn, so everything slightly better than a standard one, including room size. Our second stay here. Highly recommended

Quite expensive.

The hotel locates next to the river. The top floor break room has a really nice view and there is free ice cream too. The onsen is great and there is laundry machine to be used free of chagre. The staff was extremely kind and helfpul even when the hotel was really busy. The breakfast buffet was awesome.

The hotel was a bit tricky to reach from the train station if not by driving or taxi especially in snowy weather. The room temperature was a bit hard to control.