The hotel is a beautiful old hotel. Facilities are old but excellent. Breakfast was unbelievably good. The place is over 200 years old, and has hidden underground tunnels which made it feel like an adventure in a haunted hotel. The onsen facilities are numerous, huge, and well worth it. The town is cute and probably amazing during the season.

The town was a bit abandoned since it was only a few weeks after the ski season ended. I would probably go again and stay even longer if I went during the Summer, Fall, or Winter. My timing was just not great (early April).

Quirkiness of the artwork and decor. Staff were so friendly. The BEST Onsen - to sit under a cherry tree with snow falling was magical. So handy to the ski lifts and village

It was a bit tired looking and in need of some upgrades. Heating was a bit noisy and you couldn’t drink the water.

Lovely lady and staff at the front desk who went above and beyond for our stay considering it is a 3 star hotel.

Just some boiler noise in the morning for heating but wasn't really an issue

Location, staff, and private onsen

They bath room in our room was not cleaned before arrival

Nice breakfast and good onsens

Problems with water boiler

If you're skiing in Myoko you can't go wrong with this place. It's a hybrid western/japanese style hotel. The rooms were clean and comfortable. 3 of us shared a room with 2 beds and a good sized tatami. It was a little pricier than some basic Ryokans we stayed at, but considering the quality of breakfast, the number of hot springs on sight, and the free shuttle from the door, it ended up being pretty reasonable. Avoid trying to eat western style foods at the breakfast or you will surely be disappointed. We are advanced skiers and enjoyed Kanko for 4 days straight, 2 on the mountain after 108cm of fresh pow, and 2 skinning up above the top chair once that fresh snow was skied out. Despite what the web indicates, there are tonnes of touring options from the top of Kanko. We could have just bought a single up pass the last couple days, though being able to use the top lift to extend your ski down is pretty useful. Be careful trying to ski back to the hotel at the end of the day, it's very easy to overshoot the town by quite a long way and add a 45 minute hike when your legs are already rubber. If you get it right you can ski pretty much right to the door of the hotel. Ping pong table was great. We were feeling pretty cheap at the end, and had a few suppers on our table in the room, followed up by hot springs and ping pong. . . no need to leave and spend more money!

Wifi kinda sucked, but we were in the annex (cheaper) area of the hotel. There are many networks around the hotel and none of them went very far. Western style food in the breakfast was bad, but the japanese options more than made up for it. Try everything!

It was central to Akkakura Onsen Town

Everything is old and worn out.

Great onsen , location , good food & good access to Ski area & restaurants

No hot water in an ensuite room & kerosine heater smell. The hot water boiler has been broken for years & never fixed.