Close to ski fields, easy access from Shinkansen station by bus. Room was a good size for a Japanese hotel, lovely view of the mountains from the room. Large buffet for breakfast and dinner with a good selection of food. Hotel had its own onsen which was great. Large locker room for ski equipment and also a rental place on site. There was also a restaurant and cafe in the complex. Discount price lift tickets for guests.

Only issue was with staff when I tried to obtain milk for tea. Rooms are set up with items to make green tea or coffee with cream only. I had my own teabags and was happy to pay extra for the milk , but Staff advised that the only place I could buy milk was back at Iiyama which is a 30 minute bus ride away. Even their cafe wouldn’t allow it, as it was dangerous to remove from restaurant. Not very helpful, finally purchased from another cafe .

The location for Madarao skiing cannot be beaten. It is a large hotel with a convenience store, ski locker room, rental gear, and a kids playroom which was really good for our kids (2 and 3yo). We had three different reservations in our group, and they were able to place our rooms close together. The rooms were quiet and didn't hear any outside noise.

There are limited food options if you aren't skiing and don't have a car. There are two dinner options within the hotel, however the buffet is about $50 per person, and Restaurat Brian has a limited menu. The beds were very hard.

Location - The hotel is ski in ski out. You can board down to the bus of the mountain and there’s a lift that can take you from the base of the mountain back up. The hotel is easy to get to from the Shinkansen station.

There was ice melting outside and you could hear a constant drop all night.

We loved our time here. Service was friendly but always efficient and professional. Everything we needed for a fabulous ski holiday was literally right at our door step. Breakfast and dinner were included and these meals were generous and catered to all tastes. The onsen experience was precious. There is nothing like the hot pool outside with snowflakes swirling down around you!

Excellent location central to the town and very close to lifts. Provision of breakfast and dinner was great as not many eating options in town. Food was excellent. Rooms were quiet, clean and had a fantastic mountain view.

Nothing.

Snow, property location, people and staff, ski passes usage by the hour.

No ATM card availability. Bar with wood fire closes at 5pm but would prefer it to stay open longer, Eg 9pm.

We had a fantastic stay! The ski area and rental shop are right nearby, and the onsen was beautiful. Delicious meals, kind staff, and easy access from the station made it even better. Our room was spacious and comfortable.

It’s very convenient, the bus stop at the door, it’s a ski-in & out hotel, there are large ski room to keep your board downstairs, they provide the plastic pot, you can take the water & ice to your room.

No soft drink provide for dinner buffet

Right on the slope with everything you need onsite. Great onsen and big buffet breakfast, we had dinner included too which was good as could use at the buffet or other restaurant brian on site also

Beds not so comfy but was tired enough it didn't matter

Super efficient check-in (which isn't always the case!). Rooms are a bit dated, though very functional. Buffet breakfast was good, and lovely views from the restaurants and cafes in the hotel. Nice enough onsen. Can't beat the convenience of the location!