10 minutes by cheap and frequent train from Kyoto. Not a touristy town. Hotel is close to a bank with an ATM that accepted my debit card, unlike convenience stores. Half a block from an enclosed shopping arcade with a supermarket. Excellent Japanese breakfast with different choices every day.

From our window we had an excellent view of a wall (but we didn't hear the streetcar). It was 10-15 minutes' walk from the station, not convenient for an overnight stay but fine for us as we stayed several days. Elevator could get crowded, but we were on a low enough floor to take the outside staircase.

Toyoko Inns are great for budget travel and having breakfast in the morning. Very comfortable in general, centrally located near trains, and good amenities.

There was a strange vibration in the room as if the building was using a very strong generator. I say this because I used to live in a building in Dhaka, Bangladesh and we had one that would turn on for short intervals and the building would vibrate with it. I could not figure out where it came from-turned off all electronics, checked the elevator, turned off bathroom fan... but it never turned off and I did not sleep as well.

The check-in and check-out system was automated and efficient. The TV set in the guestroom was excellent. You can watch even BS programs. The WiFi connectivity was also good.

There were few or no restaurants and bars around the hotel available in the nighttime. Almost all of the stores in the nearest shopping street were closed. The breakfast venue in the hotel was not so large enough for all of the guests eating breakfast to eat comfortably. When it was crowded, I couldn't even move through the tables in the dining room because others' chairs were getting in the way.

There is a good standard to providing service and everything I needed for a good night's rest was provided. Breakfast was adequate and there are many food options near the hotel. There is also a good sized supermarket just round the corner.

Breakfast is a little chaotic - come after 7.30am when most of the working crowd and those going on tours had left.

Everything was good. Nice room with sensible amenities. Good breakfast. Efficient, helpful staff. There’s a supermarket around the corner - very convenient. I would like to stay here again when I return to Otsu.

Nothing to dislike.

Polite and friendly customer service by the receptionists. The daily breakfast was different each day. Easy to use coin washing machine.

Nothing

The location as good. Staff was friendly and helpful.

Car parking

The hotel is at a strategic location. Not far from the train station and easy to find food around

The staff went out of their way to be helpful. Our bicycles were brought into our room