I loved the hill top location, beautiful view, forest and bird song. The hourly shuttle made it very easy to get too and from the hotel. There were a few times a walked up or down, and that was a cool experience too. The glass doors/balcony made you feel connected the surroundings even from your room. There's a lovely park just a few minutes from the hotel with amazing views.

I felt they needed a dinner option that wasn't quite so expensive. As a small eater don't find buffets good value for money. The pool was a little bit dirty, but I think I may have been the only person to actually swim in it for months.

The restaurant buffet had a great selection, the views from the hotel are gorgeous, and the room was large for this price.

Two minor quibbles. Wish the breakfast buffet restaurant had regular-size spoons, it's hard to eat cereal and yogurt with the tiny dessert spoons that were put out. Also, the only bowls available for the cereal are very shallow, making it difficult to put much cereal and milk in it.

Lovely views, wonderful facilities, good sized room by Japanese standards.

Room was too hot at first as there is central heating with no individual temperature control in the room, I had to open the window.

Fantastic views, beautiful onsen which was well equipped with Sauna. Breakfast was good. If you are a western guest ask for a soft pillow, enhanced our stay massively!

Clean and very quiet, surrounded by Nature and a very beautiful view.

There is a very long way uphill by a car. Bit pricey for this far location.

Stunning location and excellent breakdast

The perfect orange-jam we had 3 years ago was no longer available. The rooms you have a make over.

beautiful view and scenery. clean room.

we did not realise this is up a mountain so cannot walk anywhere from here and the taxis were a little treacherous!

Excellent view and nice little areas to sit outside.

It maybe due to Covid but I would have liked to have sat outside and order a drink. Dining facilities were limited.

It’s a beautiful view. And the hotel is very bright.

The lounge was closed. We didn’t know reservations were required for the Japanese restaurant. We were the only ones eating in the buffet for dinner. The food was stale. The bathroom in our room at one point had an awful sulfur smell. The mattresses were too hard.

The public bath was nice, breakfast was good.

Its very dated inside, the bedding was very cheap.