The hotel was perfectly located and the comfort and cleanliness of the facilities were only exceeded by the helpfulness and friendliness of all the staff.

The breakfast buffet quality and service were very good to excellent. Alternated buffet menus between two menus; not a problem if you are staying a couple of days but staying 11 days would have liked some other choices.

We were visiting our grandson who is stationed in Sasebo with the US Navy and the hotel was only a 10 minute walk from the base. The area we walked through felt safe and was close to flowering areas of the city. The room was comfortable, and the price was very affordable. The staff in the restaurant and those at the front desk were very pleasant and helpful. A Japanese-style buffet breakfast was included in the price.

The bed was somewhat firm for our taste and the pillows were "crunchy" but not unbearably so. The buffet breakfast was tasty but didn't change much in our 5 day stay.

Friendly knowledgeable staff , convenient location for exploring city and points of interest. Breakfast not used , nor dinner.

rugs a bit worn , but clean.

Great location Easy check in process Big room, much bigger than expected, good pillows Good shower and bath

Even with the parking voucher it still cost 800 yen, and the price was not communicated beforehand. The beds were hard.

The room at the hotel was large. The mattress of the bed was less than average, but everything else about the room and the hotel was fine. Well located.

The mattress was like staying at my grandmother's.

Good location for what I was there for. The staff were very helpful and knowledgeable. The breakfasts were as good as expected. Laundry room 24/7 a plus.

While the hotel is a bit out of the way, it’s located by the major shopping arcade. The room was fairly spacious, allowing me to do a substantial body weight workout. No complaints about the bedding - the mattress and the pillows had the right amount of firmness and comfort.

No major complaints, apart from it being a bit of a walking distance from Sasebo Station.

Very close to walking mall and bus station. Open always and the lobby always smelled of delicious food. Very nice staff.

Can't complain. Everything was great. If anything getting used to a smaller room (by American standards) takes a little getting used to but it was far larger than other hotels we visited.

Room is nice. Location is good.

Lack of car parking space. Our group came with 2 7-seater MPV and was told that they were too high for the car elevator.

very near to the Matsuura Railway station Sasebo-chuo. near to one of the best halal kebab Queen Kebab pn the Sun Plaza. You can leave the luggage prior to check in and out. the room is spacious as it is an old hotel but well maintained.

no complimentary coffee or tea provided.