The restaurant was not bad, bathtub in the room was amazing, staff was quite helpful (for Kazakh standards). The bed and size of the room was great, too, there is tea and water, so overall the room is really good.

There was a stuffy smell in the corridor. Sometimes you had to ask several times to get your room cleaned. Do not go to the massagist! She is horrible. Bad massage (not strong at all, if you have real problems she is worth nothing), she is overpriced, giving you fake medical analysis which is totally out of place, plus she is even selling really bad overpriced products. Shampoo etc supposedly from France - it is very bad.

Hotel was central to everything. The breakfast was excellent. Really enjoyed the variety. Staff were very friendly.

Nothing

I was surprised that property got freshened up since my last visit, was very clean, staff super nice and professional

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I got an early check-in, staff was very friendly. Beds are comfy, everything was fine and had European standard.

Was led to a smoker's room first, but the fixed it immediately - so, in fact, no complain. Breakfast was abit modest, and paid lunch not too special, but pretty simple for that price level.

fantastic swimming pool

1. people is allowed to smoke at swimming pool 2. restaurant is quite expensive

It’s still the best hotel in Aktau city, Kazakhstan

All is fine and I would definitely recommend it to my friends and colleagues as well!

Staff are great

Sauna is super hot ….but no cold plunge afterwards only hot showers available

Breakfast, location, personal more friendly

I didn't like the ventilation system. Also, the windows don't open.

The location, cost and service was outstanding. Especially the front desk lady that arranged flowers with 1 hours notice!

Breakfast selection fine quality not so good.

Fantastic location, very friendly / helpful staff, Good breakfast and good selection for evening meals. Would definitely recommend and will stay here when I next visit.