From arrival we were impressed. The property is stunning, an oasis in Nairobi! The check-in experience was smooth and quick, a welcome positive as we were travelling with our 10 month old. The hotel set up the cot in the room so everything was ready upon arrival. The room was big, quiet and the bed extremely comfortable. The garden is huge and very calming, and the pool (although cold) was good for a quick dip! As we were with our son we spent quite a lot of time at the hotel. We ate lots of meals as he was napping, and all of the food was delicious. The breakfast included with the room was brilliant. We were already happy with the hotel but when they were accommodating to us with a late check out they really helped us out. It meant that we could keep our baby calm and well slept in advance of our long flight home. They said to treat the room as if it was our own for the whole day, obviously we were lucky that the people coming after us were a late check-in, but many hotels would not have been so helpful. Overall the place is really comfortable. We felt very well rested there. The staff are discreet but helpful at all times, and the owner and manager were both lovely. Would 100% recommend.

We loved it all. There is nothing that we would change.

The setting is beautiful. Very peaceful. We stayed in the ground floor suite and it felt like home . The cocktails are good and we ate dinner and breakfast here. The red snapper dish and prawn curry was delicious. I would thoroughly recommend eating dinner here . We asked for a late checkout and an early breakfast and they were kind enough to allow us both. There are many small areas to sit and relax, eat or have a drink. The birds and garden were a wonderful setting and the pool was lovely. Thank you for a wonderful stay.

We liked absolutely everything.

This is a marvellous place to stay. It is like staying in a grand but comfortable home. In fact the owner lives here and thus the homeliness and exceptional service. The people who work really make you feel so welcome and do everything to make you stay a pleasure. The gardens are superb. I would love to return here.

N/A

You will truly feel at home at Karen Gables! What a comfortable and welcoming home in a peaceful setting. We enjoyed every moment of our stay here. The staff were so wonderful (Newton, Wilem, and Grace, amongst others) and took good care of us! We ate breakfasts and dinners at the house and the food was exceptional, so fresh and flavorful.

Our shower did not have a great pressure, but was good enough to make do!

I travel a lot. The room was incredibly luxurious, expecially for the price. I develped severe vision problems on my trip to Kenya while traveling alone as an 82 year-old male; they were unexpected. The staff members were aware of my situation and helpful with showing me the hotel layout. The food was consistently very good and I enjoyed the wine options.

The staff is just great and super welcoming. The breakfast was very good and the accomodation itself is something one usually only sees in the movies. The level of detail is just amazing. We really enjoyed our stay and the nice talks with the Dutch owner on the veranda close to the fireplace.

no improvements needed

The staff were delightful and so friendly and helpful. Breakfast and dinner were very good. The garden pool and outside bar all lovely. The antiquities in the house were so interesting and the feeling of homeliness was so welcoming. Sitting on the terrace in the evenings with the log fire burning away ended each day.

A non slip mat in the shower.

Everything was simply perfect ! The people were very very kind, the house is beautiful, wonderful energy there, the garden, the pool, the lounge. Food from breakfast to dinner was delicious. William was especially lovely, such a kind soul ! And Christian the owner was very thoughtful. We would go back tomorrow and stay longer. We enjoyed the calm and the fact that the house is hidden away. But also well located !

Leaving !

Lovely boutique hotel with the most stunning gardens and pool area. We had room 1 which was very large with 2 sets of French doors and a fantastic view over the garden.

Tea and coffee in the room would have been welcomed.

Amazing house, pool and garden. The hosts are very friendly and accommodating. The staff is very nice and service is perfect. The food was beyond expectations and very good. We had a memorable time at Karen Gables and one of the highlight of our trip.