Hi Booking, you are completely incompetent as Avani Maseru is closed vor renovation. I was moved to Avani Lesotho. Shame on you! Incompetent !

Hi Booking, you are completely incompetent as Avani Maseru is closed vor renovation. I was moved to Avani Lesotho. Shame on you! Incompetent !

The room was spacious and bathroom facilities were fine.

Unfortunately, I had several problems. Water drainage in the shower and the sink was literally non-existent. I had to turn off water to let it drain to continue using shower/sink. There were ants in the room, and most unfortunate that it was in bed. Balcony door is not shutting properly and the wind sound was coming through the door shell as well as the heater/cooler equipment wall-hole. It was impossible to get any food at Breakfast after 9am; the tables were full with dirty dishes and I could hardly find a place to sit.

I really loved the cleanliness of your facilities. The rooms were kept clean at all times. Well done to your ladies that kept our rooms clean. The breakfast was out of this world. Great breakfast variety. The ladies preparing the food were very friendly and the food that was prepared especially fried eggs, wow!! My wife and I really enjoyed your breakfast. The breakfast area was also well decorated and clean, everyone serving breakfast was excellent and all I saw was team work and this is highly appreciated. I will definately come back again for the third visit. Keep up the good work everyone!!!

The food and drinks prices are highly abnormal. Please price your lunch, dinner and alcoholic beverages reasonably please. I took the liberty of visiting your casino and was charged R50 a can of beer. This is ridiculous!! The more you price reasonably, the more you will attract more patrons. Your lunch and dinner is also unreasonably priced hence people will prefer to go eat outside. You are losing business to other business entities that are playing in your weakness. Trust that these comments will be taken into consideration and viewed as constructive criticism with a view of helping you to improve your service.

Good size room overlooking garden and pool.enough variety for breakfast. Food sizes are large.

Before arrival we were moved to this hotel from another hotel in the group - not good. Then had to work hard to ensure the booked room rate was honoured! Difficult to get a reliable taxi/transport. You need to take charge of if it yourself. Air conditioner is noisy to very noisy.

All staffs were nice.I like the view of mountains

I was overcharge and refund was not done I was asked to email for refund. Which I will surely do.Theres no mini bar in the double room but mini bar was in a single room where one of my colleagues were.

The breakfast was delicious with a lot of variety to choose from. The location is very central and conveniently located close to shopping malls and other facilities to make one’s stay memorable.

I was convinced with a lot of the things I experienced, it is a place that I would be quick to recommend to anyone.

The buffet was good, had a lot of options, The size of the room was big and clean. Friendly staff.

Directions are incorrect on bookings.com. The carpet

The Avani Maseru is not taking guests at this point. I was hosted at the Avani Lesotho which is a wonderful facility, excellent facilities with lovely fews over the city!

It is a great property!

The vicinity,the meals more especially the breakfast,it was really hefty and excellent.the response of the staff was also great

Nothing really,it was all good

Hospitality,and the atmosphere was that of top notch,when we arrive the staff from the security till we arrive at our rooms.

Prices at the bar😜