Cold and powerful aircond, which can be adjusted freely. Clean, quiet and spacious room. Many parking bays around hotel, can easily get one nearby. A restaurant just beside hotel too.

After booking, received a message from hotel to check in by 4pm. Else booking would automatically get cancelled. Had to call hotel to inform of estimated arrival time. We had things to do before checking in. Setting this rule is very inconvenient to customer. Never had this rule before when booking other hotels, customers should be allowed to check in anytime within hotel's check in hours.

Outstanding Staff Recognition – Mei Ting, Fuller Hotel Kulim I would like to sincerely commend Mei Ting, a staff member at Fuller Hotel Kulim, for her outstanding service that went far beyond expectations. Her actions deserve to be recognized and rewarded by the hotel management. During my recent stay, I wanted to surprise a friend for her birthday at exactly midnight. The birthday cake was in my car, which was parked in a spot visible from our room window. I couldn’t retrieve it myself without spoiling the surprise, as my friend was watching from the window. I turned to Mei Ting for help, and what happened next truly left me speechless. Even though her shift was ending at 12am, she didn’t hesitate for a second. She kindly offered to handle everything. At exactly midnight, she went to my car, got the cake, prepared it beautifully, and brought it to my room at the perfect moment — all before heading home. She did all this quietly, without expecting anything in return. This level of dedication, thoughtfulness, and personal effort is extremely rare. Mei Ting made the night incredibly special for us, and it's clear that she takes immense pride in her work and in creating memorable experiences for guests. I strongly believe Mei Ting deserves formal recognition for her exceptional service. Staff like her are what set a hotel apart and create loyal guests who will always return. Thank you, Mei Ting. You truly made a difference.

Spacious, vending machine offering a good enough selection if guests happened to arrive at odd hours and need some quick fix 😉

I could not locate any water dispenser - maybe there is 🤔 Maybe can have a connecting rooms for parents with young children - too big to stay in the same room with their parents but too small to let them stay in a separate room without access.

Fast check in & check out until 1:00 PM ✅ Good location, easy access to Kulim town center for my appointment. Eating places just next door & around the corner. They open till late, so food was no problem. Room is clean and bed is comfortable. Good value for my short stay.

No big issues to complain about.

Compared with my previous stay I would say, in terms of reception service and housekeeping service, all has improved. I actually prepared to clean the floor (from previous experience 😀), but ended up I was amazed that the floor was very clean I deed. I don't have to do it myself. And housekeeping also make sure my kid's soft toys are arranged with a touch. Well done.

room facilities need review - chairs, cloth hangers.

The room is spacious and minimal design. Simple and clean. Had an emergency situation, the staff was really helpful resolving the situation.

Stayed more than 1 night, they just tidied the bed, didnt change the sheets. Aircond was not tht cold, complained, but didnt fix anything. The reception was couldnt care less type when guest keep cutting queue lines ..

The location

The counter staff must be able to assist when being ask basic questions like ‘where can we find a good breakfast’ or ‘can you suggest the best restaurant for local lunch’ etc instead of just answering ‘I don’t know’.. yes we can google it but sometimes we need a suggestion from a local people to decide…

It is a no frills hotel. Low cost of the room. Clean bathroom. Fine for the one night that we were there for. Good nasi Kandar restaurant on the ground floor next to the hotel. Long queues.

My sister's room was not well prepared. The sheets had hair on it. Yuck.

Room was clean. Air cond was cold. Shower pressure was good. We arrived quite late to check-in and reception was still open at 11pm. Hotel has elevator.

The hotel requires payment by 4pm on day of arrival.