This is an exceptional property and experience. The staff is uniformly friendly and helpful. It is peaceful, yet with plenty to do if you want to be active. It is gorgeous and spotlessly clean. As someone who tends to stay at The Four Seasons and the Ritz Carlton, this Westin property is right up there with the best. You just don't need to worry about a thing during your stay. Wander around freely in a swimsuit and flip flops. Get whatever you need whenever you need it, without worrying about carrying any cash. This is the very definition of luxury and relaxation. Well worth it.

The only thing I didn't like was the coffee maker and the coffee. And perhaps a better fabric softener for the towels and robes would be nice.

Didn’t have breakfast but …the room first given at resort was unwanted …a room looking at a wall and not the beach , for the cost of resort was unacceptable, it wasn’t until complaining..was the room changed after a day or more…unacceptable….a wall instead of a beach look….hopefully this will not happen to anyone else…..

The resort is beautiful, the staff was excellent . Be prepared to walk long distances from parking to your room., all outdoors. When the weather is nice, this is fine, but in 100° heat it was sweltering. 

We were very surprised that for a resort of this size and price, there was not a whole filtration system for the water. We had to bring our own water in, or boil the tapwater for use.  rather inconvenient, and quite a ways to Howlette in from parking. 

The staff at the Westin was amazing! So kind and warm. Each person you speak to is cheerful and happy to help. They made the stay welcoming and accommodating!

The food fell a bit short for our 3 night stay. I really appreciated the market with the snack and food options available to take to your room or heat up in the microwave. However, the other food at the actual restaraunt was alright… I ordered chicken, steak, pasta, etc., wouldn’t say it was great.

Even this hotel has 30 YO, it has been kept really well. Everything is nice and shiny.

An all inclusive option might be preferable as actual food service is not necessarily cost effective

Views everywhere you looked. Comfortable room with all the amenities and then some. Amazing pools.

n/a

Extremely clean, well maintained grounds, flexible housekeeping staff. The ocean view was outstanding. Baja Pointe restaurant is a must. The layout of the pools and friendly/helpful staff.

No bathrooms close to the pool area, we had to walk up the stairs several times while enjoying the relaxing pool. Restaurant prices were a bit a high. Be prepared to walk up and down stairs if you plan yo enjoy the pools.

staff and service were great! The beach was absolutely gorgeous. Good food and drinks at the bars.

It felt very empty even though they were apparently sold out. Restaurants were all very much alike. no character or originality.

Excellent food, good staff and well maintained resort

expensive charges for food and drinks

that it was clean and not a ton of people there. Everyone was pleasant.

the food could be better . wanted more of the authentic Mexican food and not so Americanized .. like the steak tacos , they use flank steak. Also the hot water in the rooms were not hot as they should be .