Staff was at all times friendly and helpful and most importantly honest. At checkout I forgot my carry on luggage, not sure if in the lobby or in the restaurant. Hours later I realized I had forgotten my carry on. I called the reception to ask about it and there it was. I was so grateful for it.

Booked for family, did not have breakfast, but the staff was very friendly and helpful. They helped us receive luggage that was being delivered from the airport in the middle of the night. A little pricey, but good service and location.

Its a bit expensive.

The location was great, the staff super friendly and the breakfast was really good, they have at least one different thing each day and it’s really tasty. i almost cancel my reservation after a few reviews talking about the breakfast but it’s good, can’t complain, i will miss the tortillas

Lighting is not the best but that’s usually the light in hotels, I would add one more mirror in the bedroom because there’s only one in the bathroom

The hotel room was a much bigger size than we expected, and the beds were incredibly comfortable. It was great to have good air conditioning too. The fact this room came with breakfast was a big plus for us too. The staff were very friendly and accommodating, and kept our bags in storage for us after check out due to an evening flight.

Not any major negatives really!

It is on a nice area, close to diferent places to visit and not as far from downtown.

Don't take the taxis that they offer you because you will paid a lot, literally paid 300 pesos for a short drive on a taxi that the front desk offer me, bit the next day I just walk away like 2 blocks and took a taxi that drove me way farther than the previous one and it only cost me 100 pesos.

Amazing staff🔥🇲🇽

Everything was incredible. Staff was really friendly. The zone is great. It's really safe at all hours.

The only downside would be breakfast. They usually serve Mexican breakfast so you gotta find somewhere else to eat. Luckily within walking distance youll find plenty of places.

Location

You can’t open the window.

Location

To small rooms, I had to do an extra payment for parking, the parking was on the other side of the street

Price and location, just what i needed for an extra night due to a flight cancellation

Small room, but it has all i needed, so not complaining