The room was massive and had a couple of beds which were incredibly comfy, the room was beachfront and I enjoyed it a lot. It had everything to have a lovely stay.

They didn't have coffee for the morning or anything other than the toiletries, even when they had the equipment for it. The jacuzzi that was in front of the beach wasn't working. Doesn't has access to the beach.

Spotless, cozy, quiet place. staff was very attentive and courteous, we had a beach-view room. Originally we had a room on the third floor, I asked if I could move to a first-floor room and they accommodated us to a first-floor room. It has three pools and a jacuzzi.

There is no restaurant or bar, but there is a delicious restaurant Gula-la across the street and OXXO for drinks and snacks. The jacuzzi is hard to get into for the elderly and myself I have knee issues and the step is too far down.

We had a master suite overlooking the ocean, it was beautiful and very spacious. It had a fully equipped kitchen, spacious dining room with nice dining room table and chairs, and a good size living room with an extra wide sleeper sofa that had a trundle underneath. It had a separate bedroom with two queen beds which were nice and comfortable. There was a TV in the living room and in the bedroom, unfortunately neither worked. The one in the living room only had volume on the Spanish channels. The English channels either made a loud hum or were silent. There is a door going into the bathroom straight from the bedroom. The bathroom was large, there was a door on a small toilet room so people could use the bathroom area even if someone was using the toilet. The water pressure in the shower was amazing! This master suite was the most beautiful room and with the best ocean view I had ever stayed in! They have their own private beach and it is so close to the ocean. The view is breathtaking!

I asked the front desk about the TV's not working. Maintenance was sent to the room but because there was volume on some channels, he left. The exercise room was under construction, so I was unable to use it. The hot tub was fairly warm but not hot. The jets in the hot tub were working but did not create bubbles as a hot tub should. I was disappointed because I mainly booked the room because I needed to use the gym facilities and wanted a good hot tub. The pool was nice but it was pretty cold. Regardless, I had a very nice stay here and definitely would stay here again!!!

Nice rooms, everything pretty

Everything nice, except the pool with sea view, it looks cloudy and dirty. No access to the sea

The balcony and the view was great.

the wifi kept having issues and the TV wouldn't work without the wifi but the staff took care of it.

Great location

Hot tub not working, no coffee in rooms

Staff, location, overall resort

I was put in a room that wasn’t finished. Floors, Trim etc needed to be done. This made me feel like I wasn’t valued.

Very nice people, really clean, I really liked the hotel with multiple pools

Small portion of beach and not being able to go down there

I made my own breakfast

The wi-fi was terrible, very slow and sometimes non existent Struggled with it daily flip of a coin if it’s working or not They definitely need an upgrade

The property was really nice . The room was really spacious and pretty.

The main pool was closed which we would have loved to enjoy the pool next to the beach.