Lovely Riad, great location, great room. Sumptuous breakfast

The reception staff could have been less curt and more welcoming at check in

Amazingly beautiful Riad. Wonderful details and gems in every corner. Resturant was very good. Wonderful and helpfull Staff .

Parking was a bit of a challenge in the public garage / open yard.

Every thing was perfect

Nothing, as a suggestion to increase the menue of the room service

The amenities were stunning, we made use of the pool, roof top deck and restaurant all in a one night stay. We had a misunderstanding at the restaurant but the manager took care of making it right for us without hesitation which was greatly appreciated. All the staff were lovely, always greeting us with a smile, hello and asking how we were doing. A special mention to Nezha and Amwas at the front desk who were especially kind on arranging transportation for us to the train station.

Nothing

Where do I begin than with the concierge Nicolas as well as his extremely brilliantly chosen front staff who were some the greatest I have ever encountered in 25 years luxury travel. What an amazing team both front desk, recommendation for day guides and the Spa we fully took advantage of booking daily massages wit the masseuses and the luxurious Hamman experience that makes one feel like a Moroccan princess out of the fairy tales. The Maroc Maroc beauty treatments were luxurious and very high end as one who travels the most luxurious spas worldwide. The breakfast was absolutely amazing and while we were burnt out of fine dining the Terrace Bar served exceptional light American fair that we ate there 5 out of the 6 times on the roof since my American husband was missing American baby sliders after 12 Moroccan spicy food. The lamb burgers the drinks and the amazing bartenders on the Roof top bar with a view of a lifetime was an extraordinary experience at less than 30 dollars each that was a steal with that amazing once in a lifetime view. We were treated like royalty and when we decided to extend our stay and scrap the camel desert tour we luxuriated two more days in their Spa which stole the show. The hotel is gorgeous; food exceptional with Michelin star trained chef. We will come back again just to visit the hotel and Spa. Luxurious and sexy stay but then again, it was our honeymoon

Nothing to change.

Location , friendly and helpful staff , beautiful property

The features of this luxury riad that were wonderful included: = Location was excellent; walking distance to the old medina and central to restaurants in Fez = Courtyard restaurant was stunning with authentic berber musician = Zellige tiled floors in courtyard, lobby and bathrooms with stunning stain glass windows

The rooms could be brighter as they were a bit dark, and like many Relais & Chateaus we have visited around the world, the rooms are a bit dated.

This was an exceptional hotel in a beautiful city.

There was nothing not to like!

Stunning riad in an excellent location in the Medina. So much to love about this hotel - luxurious but intimate, welcoming staff, courtyards, gorgeous restaurant setting and lovely rooftop bar and terrace. Not to mention the pool, which was the perfect on a very hot Fes day.

Whilst there is a small elevator, small steep staircases within the hotel seemed unavoidable. Didn’t bother us but good to know.

This place is absolutely amazing! A wonderful little oasis tucked in the medina of Fez. The rooms are tasteful and unique and do not sacrifice anything on comfort. Rooftop and breakfast buffet great as well!