Staying at Basera Boutique Hotel in Kathmandu was an unforgettable experience. This place is a true gem — a perfect fusion of refined luxury and traditional Newari architecture. Every detail, from the beautifully carved woodwork to the serene interior courtyards, reflects deep cultural roots and impeccable taste. My room was spacious, immaculately clean, and elegantly furnished, with the added indulgence of a private jacuzzi. The rooftop pool offers a stunning view of the city — the perfect place to unwind after a day of exploring. The on-site spa is also exceptional: peaceful, professional, and deeply relaxing. What truly made our stay special was the staff. Always kind, attentive, and genuinely helpful, they ensured that every need was met with a smile. Whether arranging transport, offering local tips, or simply making us feel at home, the service was warm and flawless. If you’re looking for a place that combines comfort, tradition, and outstanding hospitality — I wholeheartedly recommend Basera Boutique Hotel. I would return in a heartbeat.

I think there really is not enough time to tell everything about what I loved about Basera Boutique Hotel. After getting off the airplane at Tribhuvan International Airport, I met my driver, who came to pick me up in the hotel's van. Since it took time for me to get my visa and to clear through customs and such, he had been waiting for over an hour to meet me. He was still very kind as he answered my questions in English and helped to welcome me to Nepal, which was my first time. After about 20 minutes, I noticed a beautiful structure in front of me, which was exactly the same as the amazing pictures used to advertise the hotel. As we pulled into the entrance, we were greeted by a security guard who opened my door and saluted me, welcoming me to the hotel. After my bags were taken to the front desk, I was greeted by, I believe, a man named Kushal. At first, I did not know if this very kind-hearted, extremely caring, and informative man was typical of the staff in the hotel and Nepalese in general. Before giving me a key, telling me about the hotel, and trying to get the paperwork out of the way, Kushal asked me how my trip was, where I was from, whether it was my first time coming to Nepal, and what would I be doing during my stay. I welcomed this type of kindness very much. However, Kushal's kindness was not an anomaly at the hotel. The next morning for breakfast, I was greeted by a similar kind soul at the restaurant. The waitress was so welcoming and kind-hearted as she guided me around the absolutely amazing buffet-style breakfast. There was an impressive mix of Nepalese food and Western food. I remember the delicious French toast that came with three different types of syrups, plus several different types of bread, countless types of vegetables and fruit, and made-to-order dishes like omelets. Delicious food, amazing traditional Nepalese atmosphere, and second-to-none service are only a few of the items waiting for you in Basar Boutique Hotel.

I didn't bring my wife to share in the amazing experience, and I could only stay a short time. Next time, I guess!

It was an excellent stay all around at this beautiful property. It was so clean and everything worked well. They provided a great buffet breakfast with custom eggs and coffees. I had a manicure and pedicure at their spa too. The staff were the best - i had a 6 night stay so that was important. They were always professional and helpful and smiling. I booked this hotel because of reviews i read and they were not wrong- i would highly recommend.

There are not a lot of services in a short walking distance but you end up taking taxis anyway. The hotel security/doormen were always most helpful with this too.

Everything! Good location, super good breakfast, spa with lots of options and Santi gave me the best massage, room lovely but above all the staff is incredibly helpful and reactive! Bonus for the free airport transport and the 24/7 room service. I really had a lovely time and would highly recommend. Doorman and valet on site - which makes it all look fancy.

There was an issue with the laundry I gave them but we quickly found a solution and I got the compensation I asked for. Staff was noisy in the corridor in the morning but after o advised reception, the issue was gone. Really 5 stars for service!!!

Great hotel as they go the extra mile in every aspect. Wonderful breakfast and the day of early departure a mega huge breakfast package. Pickup from airport and drop off from bus station direct in front of the correct bus. . Immediate attention to all requests, such as repairing the fridge. No tourist style restaurants in the area but local ones and shops very close. We walked to Durbar Square and Patan or ordered a car cheaply via the Patao App. All the service and the attractive rate during February made us forget that room and facilities are not new anymore.

We were able to change the room several times to get away from top floor restaurant and road noise. 4th or 5th floor recommended (401-404 or 501-504).

Staff at Basera were amazing. When I checked in at night, it was Kusal on duty who was really nice and warmly welcomed me after my long flight. During daytime, it was Smriti who was on duty for two days. She was fantastic and very helpful. She went above and beyond to ensure my stay was pleasant and assist with any queries. They made some beautiful coffees at the restaurant. I didn’t use much of the facilities as I was there for a trek. Cultural/traditional dance performances at dinner time was a really good experience. Nice and cosy place which is very clean and 5* staff!!!!!

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Quick one night stay at this hotel proved to be a lucky find. A bit away from the bustling noise of Kathmandu, this gem offered a quiet sleep, very friendly staff, and a shuttle to the airport in the morning (included). After having driven from the Chinese border to Kathmandu, I indulged in a deep tissue massage (thanks to all the staff in the spa area – Jaya and Sabito) and enjoyed dinner in the Nepali restaurant on top of the building. The staff at the reception, Smitri and Kushal were very helpful in organizing the transfer. Definitely worth a stay.

My wife and I had a truly exceptional stay at Basara Boutique Hotel. We were amazed by the high level of quality and attention to detail, which far exceeded our expectations for Kathmandu. The property’s unique design creates an atmosphere of luxury and tranquillity—ideal for a relaxing escape. The restaurant upstairs is also outstanding. We had Thali there, and it was one of the best we’ve ever tried—trust me, we had around 20 Thali dishes during our trip! The service was equally impressive. Last but not least, the shower in our room was fantastic and washed away all the fatigue from our Pokhara trip. A special thank you to Ms. Dees, who went above and beyond in showing us around and helping to plan our evening in the city. If you’re seeking an upscale, peaceful retreat in Kathmandu, I highly recommend Basara Boutique Hotel.

Best hotel in Kathmandu! The accommodation is well located in a quiet zone. The hotel staff is extremely helpful, kind, and very much welcoming, always ready to assist you, generous and always available to offer help calling taxis, or giving great city recommendations or even ready to support you preparing short trips around. The facilities are cleaned and well preserved. The hotel has security at the entrance at all times. The restaurant conditions seem hygienic and up to high standards, and the food is tasty and good variety during the breakfasts. The hotel offered laundry service delivered the same day, which was very convenient. There is a small gym, but it has all you need for a short stay to keep fit. There is also a nice restaurant at the top floor with nice views to the city. As well, there is a cozy cafe at the entrance with great lunch options. I went on a business trip and used the wifi to work online from my room and also from the restaurant and cafe without any issues and always enjoying a strong internet connection. Overall I had an excellent experience at Basera Boutique Hotel, highly recommended!

Nothing, all was excellent.

The hotel staff is the biggest positive aspect of it. Always very friendly and helpful. The breakfast is good and substantial. The Bhansa restaurant offers an immersion into Nepalese culture through its cuisine and typical dance performances, making it a great option for tourists. The services offered by the SPA are excellent. The gym is comprehensive, despite being small.

My room was located right below the Bhansa restaurant, so it was a bit noisy during the afternoon and early evening. The pool could be better utilized if it were heated. The breakfast lacked variety of juices and had limited fruit options.