Super clean , client oriented organisation, location is top

This hotel has an employee in the restaurant area who clearly lacks an understanding of basic hygiene and customer-first principles. While waiting for the waffle machine with my 7-year-old daughter, the employee insisted he needed the machine urgently. Since he's also Turkish, like myself, I decided to let it go. However, when his waffle was ready, he couldn’t remove it in one piece. He then used his hands to collect the pieces and attempted to give them to my daughter. I intervened and pushed him back. For the next three days, he refused to serve us in any way. It's worth noting that this individual irritates many guests, but most don't speak up because they're on vacation. If the hotel management needs more input they can reach me out

Loved the location and friendliness of the staff. Lots of food options near by as well. Big plus for us was that we could have our dog with us and she was treated really well by everyone there. My son absolutely loves the little play area. We will definitely return again soon!

If I have to be picky ... I would have loved for someone to do random spot checks on the swimming area and the play area. There were a number of unruly kids wreaking havoc in the play centre and then also in the pool some kids were jumping and doing canon balls in the small pool which made me a little uneasy when my toddler was in the water even with the sign that prohibits it and their parents present

Walking distance to the beach and town. plenty of restaurants nearby. Shower in room was very good. Buffet breakfast was expensive, but had a good selection of food and drinks.

Contacted hotel on TWO seperate occasions to confirm that our bookng was a twin room and NOT a double,, preferably in a quiet area of the hotel, but on arrival we're put in a double. The receptionist moved us, but we were given a room overlooking a noisy construction site. Be aware the hotel accepts dogs, so on the first night of our 3 night stay we were disturbed by the guests dog next to us, barking continuously until 10pm as it had been left alone. Price of the hotel's underground car park was steep at 24 euros per day.

One of my favorite hotels in Noordwijk. Very large room, clean, comfortable with all the usual amenities. Fast wifi. Very nice breakfast. Fast check in and check out. Good bar and restaurant.

My room was on the first floor and I had a view on a large flat roof on the same level as my window (no big issue for me). My main problem is, as usual, the soundproofing. The room had a locked door connecting it to the neighboring room, and the sound insulation of the door is very poor (you can hear everything - talking, TV, shower...). When the hotel is largely empty, it would help if this was considered and they could put guests in every other room.

The room was very comfortable with a beautiful view over the town and option to not have your room cleaned daily with a voucher as a reward. Really enjoyed the sushi in Mr. Sato x Vloed Loungebar. Breakfast is amazing, so much choice.

Other than the price of the stay being too expensive. the only issue was that due to the shape of the tap in the bathroom, it took a very long time to fill the bath. The food is the restaurant wasn't very good (very dry and not much vegetables)

The room was OK, clean, well maintained and fairly quiet at night. Good wifi. Excellent breakfast, one of the best I had! Nice bar. The staff was doing a great job in all respects. Overall, this is one of my favorite hotels in Noordwijk. There is also a fancy restaurant and a spa in the hotel (which I did not use).

I had one of the cheaper rooms at the back side of the hotel, facing a busy construction site. They start at 7:00 and there is considerable noise. No big issue for me, as I had to wake up at that time anyway.

The wellness area

Steam room couldn't be turned on. Coffee machine in the room didn't work. Screaming kids in the small pool in the wellness area late at night (despite rules). No soy yoghurt at breakfast. There's a sign that says "ask for soy yoghurt" - and when you ask they tell you they don't have it. It's 2025, vegans and lactose intolerant people exist, and it's not expensive people, just put it next to all the other yoghurts!

The room was nice and spacious and looks exactly like the photos. The bed was big and comfortable and the breakfast was really good with lots of choice. We also liked the restaurant attached to the hotel, which was very convenient. The play area for kids was an extra bonus, as it kept our 1 year old entertained for a good while. The hotel is close to the beach with many nice restaurants in the area. The underground parking was also ideal for us.

Our room was uncomfortably warm, even though it was cold outside. The thermostat said the room was 25 degrees all night. This is not ideal, especially with a small baby. We tried to bring it down, but you can only adjust it 3 degrees either way, which didn't make a difference at all. And also a small note on the staff, who were friendly and greeted us all the time. But it didn't feel genuine or warm. You then feel obliged to greet them back and it's just feels like a bit of a chore after a while. Very nitpicky, sorry! Otherwise we did enjoy our stay.

very comfortable room, restaurant good, friendly staff. A real treat. The premises are excellent and well maintained.

The breakfast is too expensive in my view. The rooms are not cheap, so this adds up, together with parking tariffs, to a somewhat higher cost per day as one would expect. This is Noordwijk, not Amsterdam or the Hague. Having said that: it is complaining at a high level as overall things are very good.

Comfortable very large room. Perfectly clean. Tea/coffee/fridge in the room and excellent wifi. The hotel is very close to the beach, my room even had some sea view. Very good breakfast (served early too), although a bit expensive.

The only issue was the noise from the neighbouring room. There are doors between rooms which allow to connect the rooms if needed. These doors are poorly soundproofed, so you can hear the TV and other sounds from the other room. Other than that, the hotel was quiet. Parking is a bit expensive.