There were common areas on the 2nd through 4th floor that are very spacious and comfortable if you want to sit and chat. The elevator give a great view of the street. The restaurant on the 5th floor was really great, as was the included breakfast. (It was buffet style with plenty to choose from and fresh-cooked eggs.) The balcony in my room (313) was spacious and had a great view.

It's a noisy location in the heart of the city. The room was a little small but OK. The AC unit leaked condensation on the floor where you walk, so it gets slippery.

Location was great. Close to city center, walking distance.

I couldn't control the A/C. I really wanted to set the temperature of the room little bit colder. It was set to 25 C. I couldn't do it. But all to all it was good. I'm going back to the same hotel in couple of days. I will ask the staff for assistance.

Great breakfast buffet (especially compared to the usual standard), nice air-conditioned room, clean bathroom with hot water, friendly staff.

Just a bit noisy with the traffic and aircon unit right outside on the terrace, but that's minor.

The room had air conditioning which I did not plan to use. But I needed it with so much humidity in the air. It make the stay very comfortable. The rooms were comfortable and had nice bathrooms, comfortable beds and Tv. They had nice facilities with a workout area, food was served on a covered terrace with a nice view of the city. Breakfast was included and delicious with a nice variety of interesting local dishes as well as the favorites. Dinner was good as well, I even tried a local lauger. Lots of fun places to see and explore in and around Tarapoto The price was right.

I felt the cleaning staff and the dinner staff were amazing. However the front desk didn’t really have any courtesy training. I know this hotel wants to be a conference center. They will have to do a little better.

Very friendly staff and delicious food in the rooftop restaurant

There is some noise from the street but it really is not a big issue. You'll sleep well at night nonetheless.

The hotel is clean and near to the airport. They have an elevator to the fifth floor and air conditioner in the room. The breakfast was a buffet, the best one ever. They have a lot of options to chose ( I personally recommend the salchipapas, very delicious).

During the check in, the reception didt give us enough information about the facilities in the hotel. There are shows during lunch time on Saturdays. Also, paying aditional 40s/ you can use the sauna for 1 hour

The location was really good and it was very easy to get around by foot. The room was fine, it was more of a box room (we didn't get the balcony like we paid for). The staff were very nice and helpful and the food there was good also.

Bed wasn't the most comfortable and we didn't get the balcony we paid for.

for my preference it was a great location. being close to downtown and it’s amenities it’s very important for us. good breakfast buffet with great coffee

location was surrounded by market. therefore you can expect lots of noise. it did not bother me but I know for some it will matter. Married room with two beds seems to be too small. you will be better off by opting single rooms

We really liked this place, the breakfast was really great, rooms clean and beds were comfy and we made use of the steam room for a small extra cost

I don't normally have breakfast, the juices and the coffee was nice and there was a really good selection of food.

The noise from the street was expected but there was really loud music playing until late at night.