Great security, had full functionality of the room, modern electronics and digital controls for everything. Shuttle to airport was included and was great to use.

N/A, all was well and exceeded expectations.

Ideal place to stay if you’re needing to go to the airport. Room was very clean, shower was great & the bed was so comfy! 2 pillows each with very comfy sheets & mattress. An added bonus that the hotel had a big smart tv which had Netflix with the hotels account logged in already. Shuttle service was very easy and convenient & great that it was included in the price of our stay. Hotel is also in a great area to get food delivered too, there’s also a McDonald’s a couple minutes walk down the road.

This is the best hotel room I have ever had in a city world wide , electric curtains, USB ports earthier side of bed and on main desk, the bed was so relaxing and comfortable I just had to have a wee sleep in , not like me, the staff are amazing and to top it off free airport shuttle both ways for FREE, honestly that’s a big saving right away, roof top view of Cebu, was amazing, Thanks very much to a well organized and lovely clean hotel I could not fault ❤️❤️❤️

I have no complaints. Thanks

This is my second stay at Sempre and it was even more impressive than my first time around. Everything about this place is top notch - from the well-equipped, sparkling clean room with its amazingly comfortable bed, to the incredibly helpful staff and the free shuttle back-and-forth to the airport. The icing on the cake is the new rooftop bar with the spectacular view of the city … and wait, it’s gets better, a complementary drink to enjoy the view! I wish I could take this hotel and plunk it down in other Philippine locations. Just a great deal all around!

There’s nothing I don’t like about the hotel. The area isn’t very exciting, but each time I’ve stayed it’s been a stop over transiting in and out of Cebu, so the surroundings aren’t that important to me.

I have used this hotel in Lapu Lapu many times already and will continue to do so ...I am often in transit from international flights to other parts of the Philippines and have always found the staff very friendly, helpful , and polite. I am appreciative of the well organised shuttle , included in the price of stay, and the standard of accommodation against price for the "out of city" location. I hope to use this in the future again.

Nothing really. This hotel is an excellent choice for business and transit passengers like myself. I know most is beyond the control of the hotel owner, but the disarrayed power cables very near the outside of the hotel is a health and safety risk. However I am fully understanding that the local population also suffer the same, and often their plight is worse.

I first like the smiles you get while the front door is opened for you as you arrive by security then welcomed by front desk staff lyca mia are the ones who stuck in my head. I arrived early so had to kill some time before check in, I was told about all facilities and bought a Breakfast for next day. The happy smiles never stopped from front desk to maid staff. My room was upgraded which I did not even ask for and we'll pleased. Had a great view off bridge and harbour very impressed with auto open window curtains bedside controls of aircon and lights. The showeroom was amazing size with clean towels and dental kit. I had an issue with hot water but staff came up double time to sort it. Shower was relaxing best TV channels Netflix YouTube and Google. Mini Fridge was stocked with beer water coffee tea provided. I went down for dinner and staff all so nice Stephanie very welcoming and dinner was tasty beef soup grilled chicken avacado drink and rice. Chef was excellent. WiFi had good connectivity never dropped once. On time to leave hotel offered a free shuttle to airport which actually was done early and driver was safe and helpful.

N/A

Really great value airport hotel! Room was small but comfortable and had everything I needed. The airport shuttle was prompt and got me there in 10 minutes for an early morning departure. Also enjoyed having an on-site cafe; had a lovely dinner there after a long travel day. Wide variety of food selections and reasonably priced. There’s also a mall with various fast food options accessible via a pedestrian bridge across the street. I would happily stay here again!

No major complaints. The wifi kept cutting in and out in my room, but I was really here just to sleep, so it wasn’t a huge deal for me.

Very good quality technology has been installed and the food was excellent and the staff in the kitchen and food servers where just great and friendly the front desk was helpful and really I believe went out of their way to help with getting a taxi for you and even telling you how much it would cost the bed was comfortably the TV net-flex and wifi very good just wish I could of stayed longer with my wife to be she loves the place very happy and contented with everything that you get

There is nothing to dislike at all

I was pleasantly surprised upon check-in that my room was upgraded, and disappointed that I only had a few hours to stay in it due to my flight. The location was perfect, so close to Mactan International. The food from the cafe was delicious! And the free shuttle to the airport was an added bonus.

There was a bit of miscommunication with the front desk regarding check-out. I was confused about their check-out procedure as it should have been explained clearly after 2 calls to the front desk. If I had stayed overnight, it would have been nice to have had breakfast included since they already had a cafe on the premises. However, they did provide a 10% discount on food and drink. Lastly, having a few hangers would have added to the room amenities.

Location was in main way with nearby restaurants, groceries, money exchange, cafes, and mall Airport shuttle service Staff was friendly Clean Electronic control system , AC, lighting system, and curtains WIFI Netflix on TV Affordable reservation rate.

Location: the hotel standing on the high way, with noisy traffic, surrounded by slums and waste dumps. Small room, with no sound proofing system, so easily got bothered by traffic, staff and guests noise. Air conditioner with low cooling capabilities that does not match the size of the room and the hot weather. Reusable non disposable slippers The hotel does not have the ability to arrange touristic trips or connections with tourist offices for this purpose.